Timberland: Supervisor - Willowbrook Mall

vfc; Wayne (NJ); On-site; USD 28,000 - 41,000; Full time

Job summary

Timberland is hiring a Supervisor to lead daily store operations in Wayne, NJ. You will drive personalized customer experiences, monitor KPIs, and coach a diverse team to exceed sales goals. This role focuses on merchandising consistency, inventory flow, and safety standards to uphold brand standards.

You should have 1+ years in retail leadership, strong communication, and the ability to train new teammates. The position is hourly with potential incentives and a collaborative team culture.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• Proven ability to drive results through store teams and exceed goals.
• Strong coaching, motivation, and communication across levels.

Responsibilities

• Deliver personalized customer engagement through genuine interactions.
• Support store team in achieving and exceeding sales goals with KPIs.
• Model selling behaviors and foster a consumer-centric mindset.
• Coach and develop associates to meet productivity goals.
• Supervise daily store operations including opening/closing and floor coverage.
• Assist training and onboarding; provide ongoing feedback.

Skills

Store leadership

Coaching

Sales-driven

Communication skills

Education

High school diploma or equivalent

Associate degree preferred

Tools

Word processing

Excel

Retail software

Job description

At Timberland, we're a force of nature. We're a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.

So, before we get to the job details, take a minute to learn a little more about us - our values and our culture. If you can see yourself working side-by-side with an team of fun, adventure-loving people, Timberland just may be the place for you.

To learn more about our values and our culture, visit Timberland Careers or www.timberland.com .

Supervisor

What will you do?

A day in the life of a Supervisor at Timberland looks a little like this.

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer-centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

What do you need to succeed?

We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, along with 1+ years of retail or store leadership experience in a fast-paced, customer-focused environment. High school diploma or equivalent required; an associate degree is preferred.

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high-performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution-oriented and flexible in a fast-paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Now WE have a question for YOU. Are you in?

Hiring Range :

$20.42 - $30.00 USD per hour

Incentive Potential : This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation :

You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified ap