Timberland: Supervisor - Grand Rapids

vfc; Byron Township (MI); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Medical plan

Incentive opportunities

Employee discounts

Job summary

Timberland is recruiting a Supervisor to support the store leadership team and deliver an exceptional customer experience. You will coach associates, oversee daily operations, and ensure merchandising standards while driving sales and profitability in a fast-paced retail environment.

This role requires 1+ years of retail leadership, a high school diploma or equivalent, and strong communication. Join a brand known for craftsmanship and community involvement.

Qualifications

• 1+ years of retail or store leadership experience in a fast-paced environment.
• High school diploma or equivalent; associate degree preferred.
• Strong coaching, communication, and people-management skills.
• Ability to stand/walk for long periods and lift light to moderate weights.

Responsibilities

• Deliver a high level of personalized customer engagement and drive sales goals.
• Lead daily store operations with opening and closing procedures.
• Coach and develop associates; manage inventory and merchandising.
• Support stockroom operations and loss prevention.
• Uphold safety standards and store policies.

Skills

Retail leadership

Customer engagement

Coaching & development

Communication skills

Merchandising basics

Education

High school diploma or equivalent

Associate degree preferred

Tools

POS systems

Retail software tools

Job description

At Timberland, we're a force of nature. We're a team that steps outside, works hard together, and moves the world forward. The brand is widely recognized as the arbiter of boot culture. With a rich heritage of craftsmanship and an eye toward the future, Timberland has a decades-long commitment to make products responsibly, protect the outdoors, and build community.

So, before we get to the job details, take a minute to learn a little more about us - our values and our culture. If you can see yourself working side-by-side with an team of fun, adventure-loving people, Timberland just may be the place for you.

To learn more about our values and our culture, visit Timberland Careers or www.timberland.com .

Supervisor

What will you do?

A day in the life of a Supervisor at Timberland looks a little like this. As a Supervisor, you play a key role in supporting the store's leadership team and driving abets-in-class customer experience. You will lead by example, coach and develop associates, and ensure operational excellence across customer engagement, merchandising, and store standards. In partnership with the Store Manager and Assistant Store Manager, you will help maximize store profitability, foster an inclusive team culture, and contribute to the store's success. This role is ideal for someone who thrives in a fast-paced retail environment, enjoys mentoring others, and is passionate about delivering exceptional service. Let's break down that day-in-the-life a bit more.

• Deliver a high level of personalized customer engagement through genuine interactions.
• Support the store team in achieving and exceeding sales goals by monitoring progress against key performance indicators, while also achieving individual goals.
• Model selling behaviors and foster a consumer‑centric mindset through authentic customer interactions.
• Coach and develop associates to deliver high levels of customer engagement and meet productivity goals.
• Supervise daily store operations, including opening and closing procedures, floor coverage, and task delegation.
• Support stockroom operations by organizing inventory, processing shipments, and ensuring timely product flow to the sales floor.
• Assist in training and onboarding new team members; provide ongoing feedback and support.
• Maintain visual merchandising standards and ensure product replenishment aligns with brand directives.
• Support inventory integrity through proper shipping, receiving, and loss prevention practices.
• Promote community engagement by participating in local initiatives and events.
• Uphold company policies, safety standards, and operational procedures.
• Foster a positive and inclusive store environment that encourages creativity, collaboration, and learning.

What do you need to succeed?

We all bring unique skills to work each day. For this role, there are foundational skills needed to succeed, along with 1+ years of retail or store leadership experience in a fast‑paced, customer‑focused environment. High school diploma or equivalent required; an associate degree is preferred.

The foundation skills you will need in this position are:

• Proven ability to drive results through store teams and exceed sales and profit goals.
• Skilled in coaching, motivating, and building high‑performing, diverse teams.
• Strong verbal and written communication skills with the ability to influence across all levels.
• Solution‑oriented and flexible in a fast‑paced, dynamic retail environment.
• Capable of working independently, managing shifting priorities, and meeting business expectations.
• Comfortable using word processing, spreadsheets, and retail software tools.
• Ability to stand and move throughout the store for extended periods and perform physical tasks such as bending, reaching, squatting, climbing ladders, and lifting light to moderate weight, with or without reasonable accommodation.

Now WE have a question for YOU.

Are you in?

Hiring Range :

$18.23 - $24.00 USD per hour

Incentive Potential :

This position is eligible for additional compensation awards that may include an annual incentive plan, sales incentive, or commission potential. Specific details of the additional compensation eligibility for this position will be provided during the recruiting and interview process.

Benefits at VF Corporation :

You can review a general overview of each benefit program offered, including this year's medical plan rates on www.MyVFbenefits.com and by clicking Looking to Join VF? Detailed information on your benefits will be provided during the hiring process.

Please note, our hiring ranges are determined and built from market pay data. Although all positions have a hiring range based upon market data, this position has a minimum starting rate that is listed above. In determining the specific compensation for this position, we comply with all local, state, and federal laws.

At VF, we value a diverse, inclusive workforce and we provide equal employment opportunity for all applicants and employees. All qualified ap