TikTok Shop - Special Projects Manager, Personal Care

TikTok; Seattle (WA); On-site; USD 116,000 - 198,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision

401(k) match

Parental leave

Disability insurance

Life insurance

Wellbeing benefits

Paid holidays

Paid sick days

Paid personal time

Job summary

The TikTok Shop team in Seattle is seeking a Special Projects Manager for Personal Care. You will lead strategic initiatives, shape category growth, and partner with cross-functional teams to deliver scalable projects that enhance GMV and efficiency.

You will design data-driven strategies, perform benchmarking, and collaborate with product and tech to lower entry barriers for merchants and strengthen the platform’s competitive edge.

Qualifications

• Strong analytical skills using SQL and BI tools.
• Experience in e-commerce strategy, category management, or business strategy.
• Project management with cross-functional collaboration and measurable impact.
• Thrives in fast-paced, ambiguous environments with a structured approach.

Responsibilities

• Lead and execute strategic projects to develop category strategies and drive GMV growth.
• Partner with cross-functional teams to define goals, pilots, and improvements.
• Conduct data-driven analysis, benchmarking, and hypothesis testing for growth.
• Work with product and tech to design scalable, tech-driven solutions for merchants.

Skills

SQL

Tableau

Power BI

E-commerce strategy

Category management

Project management

Cross-functional collaboration

Analytical thinking

Job description

TikTok Shop - Special Projects Manager, Personal Care

Location:

Seattle

Employment Type:

Regular

Job Code:

A82762

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Responsibilities

We aim to bring discovery, inspiration, and joy back to shopping by making TikTok the commerce channel of choice for merchants, creators, and partners. TikTok Shop is looking for a collaborative and strategic thinker to drive category growth through cross-functional partnerships, strategy design, and project management.

• Lead and execute strategic projects to develop and optimize category strategies for TikTok Shop category teams, driving long-term GMV growth, profitability, and operational efficiency.
• Partner closely with cross-functional (XFN) teams to define goals, pilot initiatives, and identify key areas for continuous improvement.
• Conduct data-driven analysis, competitor benchmarking, and hypothesis testing to solve business challenges and identify new growth opportunities.
• Work with product & tech teams to design scalable, tech-driven solutions that lower entry barriers for merchants and enhance overall platform competitiveness.

Qualifications

Minimum Qualifications

• Strong analytical skills; ability to gather, clean, and structure data for analysis using SQL and BI visualization tools (e.g. Tableau, Power BI)
• Experience in e-Commerce strategy & operations, category management, management consulting, or business strategy, with a proven track record of driving strategic initiatives.
• Hands-on experience in project management and cross-functional collaboration, with the ability to execute solutions that drive measurable business impact.
• Ability to thrive in a fast-paced, ambiguous environment with a structured and problem-solving mindset.

Preferred Qualifications

• E-Commerce experience, especially in marketplace or consumer goods sectors.

Job Information

The base salary range for this position in the selected city is $115520 - $198360 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;
2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems;
3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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