TikTok Shop - Senior Product Manager - Ecosystem, Seller/Creator Performance Score

TikTok

Seattle (WA)

On-site

USD 141,588 - 234,080

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

401(k) savings plan with company match

Paid parental leave

Paid personal time off

Job summary

A leading social media platform is looking for a Senior Product Manager to drive e-commerce seller and creator performance strategies. This role involves designing product functions, developing monitoring systems, and refining governance rules. The ideal candidate has experience with community products and a strong data sensitivity. Join a dynamic team committed to inspiring creativity and innovation.

Qualifications

Minimum qualifications include a Bachelor's degree and data sensitivity.
Proven experience in international and community products is essential.
A passion for e-commerce and being an avid user of relevant products is important.

Responsibilities

Lead seller and creator governance strategies for e-commerce.
Design credit and incentive functions for sellers and creators.
Develop monitoring systems for seller operations and influencer behaviors.
Address feedback from merchants and users to refine product rules.
Foster collaboration across different product verticals.

Skills

Data sensitivity

Risk identification

Community/social product experience

Passion for content and e-commerce

Education

Bachelor's degree or higher

Job description

Overview

TikTok Shop - Senior Product Manager - Ecosystem, Seller/Creator Performance Score

Responsibilities

Lead the external articulation of e-commerce seller and creator governance strategies, striking a balance between business growth and risk mitigation. Ensure the long-term health and sustainable growth of the business
Design seller and creator credit and incentive functions through educational interfaces, constructing capabilities for rewards, penalties, appeals, etc. Enhance the ecosystem's vitality and health
Develop a robust monitoring system for seller operation and influencer creation behaviors. Stay alert to various business signals, employing data-driven quantitative analysis and qualitative observations to identify issues impacting business growth and consumer experiences. Craft product and strategic plans to enhance shopping experiences for businesses and consumers on the platform.
Address merchant, influencer, and user feedback, refining and implementing rules. Lead design and implementation of abstract product business modules.
Foster seamless internal communication, collaborating with business, strategy, and R&D teams. Facilitate teamwork and collaboration across different product verticals.

Qualifications

Minimum Qualifications:
-Bachelor's degree or higher.
-High data sensitivity, swiftly identifying risks, diagnosing root causes, proposing solutions and validating outcomes.
-Proven experience in international products, community/social products, UGC platforms, supply-demand platforms, and overseas study/work.
-Passionate about content and e-commerce business, being an avid user of these products.
Preferred Qualifications:
-Prefer candidates experiences in constructing B-end workbenches and strategizing account security products, particularly those adept at consolidating complex Product Requirement Documents with multiple cross functional product domains and leading cross functional engineering teams.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day. We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We\'re resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

Job Information

【For Pay Transparency】Compensation Description (Annually)

The base salary range for this position in the selected city is $141588 - $234080 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

Seniority level