TikTok Shop Manager

SupportFinity™; New York (NY); On-site; USD 120,400 - 150,500; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Equity in the company

Flexible time off

Wellness stipends

Sabbatical after 5 years

Paid parental leave

Free products from all brands

Job summary

A leading consumer goods company in New York is seeking a TikTok Shop Manager to oversee the operations of its TikTok Shop. The role involves reporting, optimizing strategies, and collaborating with growth and marketing teams. Ideal candidates should possess an entrepreneurial mindset and a good understanding of social commerce. Benefits include equity, flexible time off, and comprehensive health coverage.

Qualifications

• Strong understanding of TikTok Shop and social commerce.
• Ability to work in a fast-paced environment.
• Skills to implement data-driven decisions.

Responsibilities

• Oversee day-to-day operations of TikTok Shop.
• Conduct weekly business reporting and analysis.
• Optimize shop strategy and manage CRM cadence.

Skills

Entrepreneurial mindset

Collaborative skills

Analytical abilities

Understanding of social commerce

Experience in e-commerce or growth marketing

Job description

Mammoth Brands (formerly Harry’s Inc.) is the modern CPG company behind brands Harry’s, Flamingo, Lume, Mando, and Coterie. We’re building a new model—and home—brands, founders, and talent looking to solve unmet needs, improve peoples’ lives, and ultimately challenge the status quo. Our mission is to “Create Things People Like More.” Simply put: everything we do should be better than what already exists. If it’s not, we don’t do it. This guides everything we do, from developing the best product experiences, to making Mammoth Brands a great place to work, to exploring innovative ways to give back to our community.

We got our start in 2013 when our co-founders created Harry's. They built the brand differently—online first, prioritizing direct relationships with customers—and in the process learned they’d created something bigger: a playbook and platform that could help other brands grow and scale to their full potential, and a vision to reimagine consumer packaged goods. Today, Mammoth Brands is a growing portfolio of brands and the largest CPG company built in the last 20 years. Even as we grow, we take extra care to maintain the small, scrappy, entrepreneurial culture that helped to get us where we are today: to create a company that people like more, that better serves its customers, employees, and community. As a company, we’re also committed to making a positive impact and have donated over $20 million through our network of nonprofit partners to date.

About the team

As part of the Growth Marketing department, the TikTok Shop team owns the social commerce channel strategy to drive both marketing and sales impact across the broader organization.

About the role

We are seeking a TikTok Shop Manager to support our rapidly scaling TikTok Shop for Harry’s and Flamingo brands. In this role, you will oversee the day to day shop operations and work with our growth assistants to scale our affiliate strategy. You will help drive the TikTok Shop business while working cross-functionally with DTC, brand marketing, growth marketing, product, and supply chain teams.

What you will accomplish

• Conduct weekly reporting and analysis of the business to understand key drivers and levers
• Optimize TikTok Shop by owning the product and assortment strategy, planning pricing and promotional levers, tracking shop ads campaigns, and managing the CRM cadence
• Partner with brand marketing to understand brand priorities and identify the right creator approach
• Partner with DTC to ensure seamless Shopify integration and order fulfillment
• Partner with growth assistants to ensure weekly outreach and engagement with all affiliates
• Meet with top affiliates to engage them as the brand and build 1:1 relationships
• Build an engaged affiliate community through product education, creator campaigns, and content support

This should describe you

• You have an entrepreneurial mindset and will identify areas to grow the business efficiently
• You are collaborative and can work cross functionally with different departments to execute the TikTok Shop strategy
• You enjoy working in a fast paced environment and being able to implement quick changes to drive impactful results
• You are very analytical and use data-driven insights to impact your decisionmaking
• You have ownership of both your daily responsibilities and long term strategies
• You have a good understanding of social commerce and TikTok Shop
• You may have experience in e-commerce, social commerce, growth marketing, program management or category management
• You may have experience in Beauty & Personal Care or CPG categories

Here’s who you’ll work with

• Reporting to Director TikTok Shop
• Working within the Harrys & Flamingo Growth Marketing team
• Collaborate cross functionally with Brand marketing, Product/R&D, DTC, Supply Chain, Demand Planning
• External partnership with TikTok team, affiliates

Benefits and perks

• Medical, dental, and vision coverage
• Equity in Mammoth Brands
• Flexible time off and working hours
• Wellness and L&D stipends
• 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
• 20 fully paid weeks off for parents who give birth, or 16 fully paid weeks off for all other paths to parenthood
• Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
• Free products from all of our brands

The Mammoth Brands working model is in-office Tuesday, Wednesday, and Thursday. Our beautiful 70,000 square foot SoHo office is decked out with bagels on Wednesdays and lunch on Thursdays, and fully stocked kitchens with snacks, coffee, and drinks everyday. Can’t forget the free products and the opportunity to have some meetings without Zoom!

We can’t quantify all of the intangible things we think you’ll love about working at Mammoth Brands, like the exciting challenges we tackle, the smart and humble team you’ll get to work with, and our supportive and inclusive culture. That said, our salary ranges are based on paying competitively for our size and industry, and are one part of our total rewards package, which also includes a comprehensive set of benefits and our equity program. The base salary hiring range for this position is $120,400-$150,500, but the final compensation offer will ultimately be based on the candidate’s location, skill level and experience.

Mammoth Brands is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Mammoth Brands is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Mammoth Brands' commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.