TikTok - FBT Seller Growth Central Strategy Project Manager

TikTok; Seattle (WA); On-site; USD 116,000 - 198,000; Full time

Job summary

TikTok is seeking a FBT Seller Growth Central Strategy Project Manager in Seattle to define goals for seller operations, align with cross-functional partners, and drive end-to-end strategic initiatives in a fast-growing e-commerce and logistics environment.

You will build scalable logistics capabilities, analyze data to inform decisions, and enable teams through structured reporting, training, and resource coordination, while owning key projects from concept to completion.

Qualifications

• Bachelor’s degree or above.
• 3+ years of strategy, operations or related roles in logistics/e‑commerce.
• Strong data analysis to generate actionable insights for decisions.
• Collaborative, fast learner with ownership and execution mindset.

Responsibilities

• Goal setting and tracking: define and break down business goals for seller operations and align targets.
• Cross-functional collaboration: build frameworks with logistics, product, governance, and marketing.
• Team enablement and efficiency: improve BD/AM efficiency through productization, reporting, and training.
• Project management: own key initiatives end to end, define metrics, and mobilize resources to resolve bottlenecks.

Skills

Logistics knowledge

Data analysis

Strategy execution

Cross-functional collaboration

Education

Bachelor’s degree

Job description

TikTok - FBT Seller Growth Central Strategy Project Manager

Location:

Seattle

Employment Type:

Regular

Job Code:

A196990

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Responsibilities

The Supply Chain and Logistics team builds the capabilities that support business growth and global operations. We provide business planning, operational insights, and logistics strategy support to help teams and partners operate efficiently across markets.As the business scales globally, we take on complex, business-critical challenges across network design, operational efficiency, service quality, and the differing needs of each local market, work that strengthens partner experiences and supports sustainable growth.You will help build scalable logistics capabilities that support TikTok Commerce across global markets.Fulfilled by TikTok (FBT) is TikTok Shop’s official fulfillment solution, providing merchants with an end-to-end service that includes warehousing, packing, and delivery. The FBT Seller Growth team focuses on the platform’s core merchants and drives scaled adoption and deeper usage of FBT through structured merchant growth and fulfillment solutions. The team plays a critical hub role across merchants, products, operations, and cross-functional collaboration, and is a key pillar of TikTok Shop’s 2026 strategic priorities.The FBT Seller Growth Central Strategy Team is a sub-team under Seller Growth. Its primary mission is to define clear goals and strategies, coordinate cross-functional support teams, and integrate internal resources to support FBT’s overall business objectives.- Goal setting and tracking: Define and break down business goals for the seller operations team, align targets with industry seller management teams, and establish clear tracking mechanisms to ensure effective process monitoring.- Cross-functional collaboration: Build collaboration frameworks with logistics, industry teams, and other supporting functions to ensure information sharing, priority alignment, and effective use of internal resources. Key partners include (but are not limited to) logistics strategy, governance, creator teams, marketing, and TSP/agency teams.- Team enablement and efficiency: Improve BD/AM efficiency through productization and standardization, including initiatives such as pitch deck development, automated FBT merchant reporting, leads management, BD funnel tracking, training programs, knowledge base documentation, and pitch deck optimization.- Project management: Own and drive key strategic initiatives end to end, define success metrics, proactively identify bottlenecks, and mobilize resources to resolve issues in a timely manner.

Qualifications

Minimum Qualifications- Bachelor’s degree or above.- Solid knowledge of logistics fulfillment and e-Commerce operations, with 3+ years of experience in strategy, operations, or related roles.- Strong data analysis skills, with the ability to independently analyze data and produce insights to support business decisions.- Strong execution mindset, fast learner, high sense of ownership, and strong collaboration skills, with the ability to continuously grow professionally with guidance.Preferred Qualification(s)- Experience at leading B2B logistics platforms in China or the U.S. is a plus; ability to operate in complex and fast-changing e-Commerce and fulfillment environments. End-to-end ownership experience for large-scale projects is a plus.

Job Information

The base salary range for this position in the selected city is $115520 - $198360 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate’s qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

For Los Angeles County (unincorporated) Candidates:

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws including the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Our company believes that criminal history may have a direct, adverse and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:

1. Interacting and occasionally having unsupervised contact with internal/external clients and/or colleagues;

2. Appropriately handling and managing confidential information including proprietary and trade secret information and access to information technology systems; and

3. Exercising sound judgment.

About TikTok

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Inspiring creativity is at the core of TikTok's mission. Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible. Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.

We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come. By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users. When we create and grow together, the possibilities are limitless. Join us.

Diversity & Inclusion

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok Accommodation

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://tinyurl.com/RA-request

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