Tiger Den Supervisor, Comerica Park

Delaware North; Detroit (MI); On-site; USD 60,000 - 80,000; Full time

Job summary

Delaware North Sportservice is seeking a seasonal Dining Room Supervisor for Comerica Park in Detroit. In this fast-paced role, you will lead a team, ensuring exceptional service and compliance with policies. Ideal candidates should possess supervisory experience and strong interpersonal skills, contributing to the vibrant atmosphere of Detroit's culinary scene.

Benefits

Weekly pay

Employee assistance program

Training and development opportunities

Employee discounts

Flexible work schedules

Qualifications

• 1 year of related experience is required.
• Demonstrate skill in dealing with guest complaints.

Responsibilities

• Ensure compliance with all policies and procedures.
• Supervise hourly team members in their duties.
• Maintain a safe and clean environment.

Skills

Basic math skills

Basic computer skills

Active listening skills

Education

High school diploma or GED

Job description

The opportunity

Delaware North Sportservice is searching for a seasonal Tiger Den Supervisor for Comerica Park in Detroit, Michigan. If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position.

Pay

$19.00 - $22.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Ensure compliance with all departmental and organizational policies and procedures
• Maintain a safe and clean environment for guests and team members
• Assist managers in training and development of the team
• Inspect by walking through your assigned area to monitor staff and to monitor guest needs
• Supervise hourly team members in the daily performance of their duties
• Ensure the venue is adequately stocked with all products and supplies needed for service

More about you

• 1 year of related experience is required
• Basic math skills
• Basic computer skills including word-processing, spreadsheets, and e-mail required
• Demonstrate skill in dealing with guest complaints, using active listening skills to maintain the guest’s goodwill
• High school diploma or GED preferred

Physical requirements

• Ability to lift or carry 35 pounds
• Ability to stand or walk 100% of the time

Shift details

Evening shift
Weekends
Event based

Who we are

Delaware North operates concessions, premium dining, and retail services at the 41,297-seat Comerica Park, home of the MLB's Detroit Tigers. Delaware North has been a partner of the Tigers since 1930. Our chefs create a unique dining experience at the exclusive Tiger Club that offers a full view of the field. An extensive menu with an emphasis on Detroit-inspired fare is created for every game.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.