Tier II System Engineer (Shift Schedules: Day, Evening, and Night)

StratasCorp Technologies; Chesapeake (VA); On-site; USD 115,000 - 160,000; Full time

Job summary

StratasCorp Technologies seeks a skilled IT professional to provide O&M support for Windows-based IT systems, focusing on Azure Government environments and STIG compliance. The role involves troubleshooting, patching, and change management to sustain cybersecurity posture.

Responsibilities include incident analysis, SCAP scanning, and documentation, with emphasis on clear updates to leadership and stakeholders. A DoD-focused background and strong communication are essential.

Qualifications

• 3–5 years overall IT experience.
• 2+ years providing operations and administration support of cloud-based Windows IT systems and services; Azure Government highly desired.
• Knowledge and experience with PowerShell.
• Knowledge and experience with DoD Security Technical Implementation Guides (STIGs).
• Knowledge and experience with virtualization technology (Hyper-V preferred).
• Knowledge and experience with Microsoft administration tools (e.g., WAC, Azure Arc).
• Strong communication skills capable of conveying technical concepts to senior system administrators.

Responsibilities

• Provide O&M support for Windows-based IT systems and report task progress.
• Perform technical investigations of infrastructure issues and analyze complex problems.
• Conduct SCAP scans to evaluate compliance against STIGs and report findings.
• Implement non-trivial changes and patches to maintain cybersecurity compliance.
• Perform root cause analysis for significant incidents and propose corrective actions.
• Develop and submit change requests; monitor and optimize IT system performance.
• Provide input on O&M documentation, disaster recovery, and business continuity planning.
• Provide written/verbal project updates to leadership and document customer issues.

Skills

PowerShell

STIGs

Azure Government

Hyper-V

Azure Administration Tools

Communication

Education

Bachelor’s degree in Computer Science or related field

Master’s or PhD in CS / Cybersecurity / IT

Tools

WAC

Azure Arc

Job description

• Active Secret Clearance

Will provide Operations and Maintenance (O&M) support for Azure on-premise environment. Primary responsibilities:

• Provide services for Windows-based IT systems, perform assigned O&M tasks report task progress, provide feedback, and ensure tasks are completed on time.
• Perform technical investigation of infrastructure issues – analyze complex routing/switching/computing problems, recurring performance issues, account and service configurations.
• Perform scan and remediation tasks - perform Security Content Automation Protocol (SCAP) scans to evaluate and report compliance against applicable STIGs, verify and upload scan findings, perform mitigation of findings, and provide write-up of recommended actions for open vulnerabilities and submit to ISSM for concurrence.
• Execution of non-trivial changes and fixes: configuration adjustments, install software patches, service packs to maintain cybersecurity compliance, perform advanced service restarts or failover actions, restoration from backups as per SOPs/changes.
• Problem management: Root cause analysis for significant/repeat incidents, including log review, trend analysis, and proposing corrective actions.
• Provide services for Windows-based IT systems, perform assigned O&M tasks (e.g., install security patches/updates, plan and perform HW/SW upgrades, troubleshoot issues, etc.), report task progress, provide feedback, and ensure tasks are completed on time.
• Develop and submit change requests as necessary.
• Monitor and optimize IT system platform performance.
• Provide input on system O&M task documentation, e.g., security patching/system updates, planning and performing upgrades, troubleshooting, maintaining the security posture of IT systems.
• Provide written and verbal project updates to leadership, respond to, resolve, and document customer issues using the approved ticketing system.
• Provide input on sustainment of O&M processes and procedures (e.g., SOP) for server platforms.
• Provide input on disaster recovery, business continuity, and failover/cutover procedures.
• Provide input on support tools and documentation.

Job Requirements

• 3-5 years overall IT experience.
• 2+ years providing operations and administration support of cloud-based Windows IT systems and services, Microsoft Azure Government highly desired.
• Knowledge and experience with PowerShell.
• Knowledge and experience with DoD Security Technical Implementation Guides (STIGs).
• Knowledge and experience with Virtualization technology (Microsoft Hyper-V preferred).
• Knowledge and experience with Microsoft administration tools (e.g., WAC, Azure Arc., etc.)
• Strong communication skills capable of communicating technical concepts to senior system administrators.

Required Upon Hire

• Bachelors, Masters or Ph.D in Computer Science, Cybersecurity, Data Science, Information Systems, Information Technology, or Software Engineering from an accredited university.
• Active Secret Clearance

One Or More Of The Following Certifications

• GIAC Security Essentials (GSEC),
• Security+
• Global Industrial Cyber Security Professional (GICSP)
• Systems Security Certified Practitioner (SSCP)
• Cloud+
• SecurityX / CASP+ (SecurityX replaced CASP+)
• Cisco Certified Network Professional (CCNP) Security
• Federal IT Security Professional-Operator (FITSP-O)
• GIAC Foundational Cybersecurity Technologies (GFACT),
• Certified Cloud Security Professional (CCSP

Certification Required Within 90 Days Of Hire

• Microsoft Certified: Azure Fundamentals

Certification Required Within Six Months Of Hire

• Microsoft Certified: Azure Admin Associate

Shift Details

Positions available in the following shifts. Please specify in your application which (one or more) shift is your preferred:

• Day, 8am-4pm
• Evening, 4pm-12am
• Night*, 12am-8am
• Night shift specifics: The Third Shift Support Specialist delivers responsive support to users operating across multiple geographic regions and time zones, ensuring continuity of service during non-business hours. The position documents incidents, service requests, troubleshooting activities, and resolutions within the organization's IT service management platform, while maintaining accurate records for knowledge sharing and operational continuity. The specialist communicates technical information clearly to both technical and non-technical users, provides guidance on system functionality and best practices, and facilitates the effective transition of unresolved issues to subsequent support tiers or business-hour teams. Through strong customer service and technical problem-solving skills, the specialist helps maintain a high level of user satisfaction and operational effectiveness across the enterprise.

We use E-Verify to confirm the identity and employment eligibility of all new hires.

The anticipated salary range for this role is $115,000 to $160,000 annually. The anticipated salary range for this position is provided in accordance with applicable pay transparency laws. The final starting salary will be determined based on a variety of job-related factors, including the selected candidate's qualifications, skills, relevant experience, education, certifications, and work location (where applicable), as well as internal equity and market considerations.