Tier II Network Engineer, Help Desk

Jobtailor

North Carolina

On-site

USD 120,000 - 180,000

Full time

9 days ago

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Job summary

Jobtailor seeks a senior network engineer to act as the technical authority for mission-critical C2/ISR transport infrastructure supporting SOCOM GAN operations globally. You will design, integrate, operate, and optimize SATCOM/baseband, ground gateways, and enterprise transport networks, while leading security, RMF/STIGs, and incident response efforts.

Collaborate with TSOs, NOCs, cybersecurity, and program leadership to deliver resilient, secure communications and architecture documentation,

Qualifications

  • U.S. Government Top Secret clearance with SCI eligibility.
  • Seven+ years supporting SOCOM GAN or equivalent senior role.
  • Ten+ years implementing RMF, STIGs, IA and secure networks.
  • Certs: CCNP Enterprise, JNCIP or SD-WAN certs preferred.
  • Experience with SATCOM/baseband and enterprise transport.

Responsibilities

  • Serve as the principal technical authority for mission-critical C2/ISR transport infrastructure.
  • Design, integrate, operate, and optimize transport architectures across SATCOM/baseband, gateways, and IP/MPLS/SDN networks.
  • Provide leadership for network architecture, system integration, modernization, and sustainment.
  • Engineer routing, switching, QoS, MPLS, SD-WAN; develop standards and runbooks.
  • Lead site surveys, installations, cutovers, and acceptance activities.
  • Implement encryption, CSfC, RMF artifacts, STIGs, and security compliance.
  • Engineer monitoring, telemetry, automation, and operational visibility.
  • Perform advanced troubleshooting, incident response, and root-cause analysis.
  • Coordinate with TSOs, NOCs, cybersecurity, engineering, and program leadership.
  • Provide technical recommendations and assessments for secure global networks.

Skills

Network design
Routing protocols
SATCOM systems
RMF/STIGs
Security compliance
Troubleshooting
Leadership
Automation
Telecom/Transport
Network security

Education

Master's in Computer Engineering (Network Security)
Bachelor's in Computer Information Systems (Network/Web Security)

Tools

IP/MPLS networks
Ground gateways
Enterprise transport solutions
Secure configurations
Vulnerability remediation

Job description

  • Serve as the principal technical authority for mission-critical C2/ISR transport infrastructure supporting global SOCOM GAN operations
  • Design, integrate, operate, and optimize transport architectures across SATCOM/baseband systems, ground gateways, terrestrial IP/MPLS/SDN networks, and enterprise transport solutions
  • Provide technical leadership for network architecture, system integration, modernization, and operational sustainment
  • Engineer and implement routing, switching, SD-WAN, ISP interconnects, and transport optimization using BGP, OSPF, MPLS, and QoS
  • Develop network architectures, technical designs, configuration standards, network diagrams, implementation plans, test procedures, and operational runbooks
  • Lead site surveys, network installations, system integrations, cutovers, acceptance activities, and operational transitions
  • Implement and maintain encryption, CSfC, secure network configurations, RMF documentation, STIGs, vulnerability remediation, and security compliance artifacts
  • Engineer monitoring, telemetry, automation, and operational visibility solutions
  • Perform advanced troubleshooting, incident response, root-cause analysis, and corrective actions
  • Coordinate with TSOs, NOCs, cybersecurity teams, engineering, operations, program management, and program leadership
  • Provide technical recommendations, engineering assessments, and subject matter expertise for secure global communications infrastructure
Requirements
  • Active U.S. Government Top Secret security clearance with SCI eligibility/access and ability to maintain the required clearance
  • U.S. Citizenship required
  • Master's degree in Computer Engineering with a concentration in Network Security and/or Bachelor's degree in Computer Information Systems with a concentration in Network/Web Security, or equivalent combination of education and experience
  • Seven (7) or more years of experience supporting SOCOM GAN programs as a Principal Communications/IT Engineer or equivalent senior technical role
  • Ten (10) or more years of experience implementing Department of Defense Information Assurance (IA), Risk Management Framework (RMF), Security Technical Implementation Guides (STIGs), and secure network architectures
  • Advanced experience designing, implementing, and sustaining SATCOM/baseband, ground gateway, terrestrial IP/MPLS/SDN networks, routing architectures, and enterprise communications infrastructure
  • Active professional-level networking certification such as CCNP Enterprise, JNCIP, SD-WAN certification, or equivalent technical certification
  • Experience implementing and optimizing routing protocols, QoS, MPLS, SD-WAN, network monitoring, telemetry, automation, and enterprise transport technologies
  • Experience developing network architecture documentation, configuration standards, test procedures, RMF artifacts, STIG documentation, and operational engineering products
  • Exceptional analytical, troubleshooting, communication, and leadership skills
  • MCSE certification or equivalent enterprise infrastructure certification preferred
Core Competencies

Demonstrates expertise in designing, integrating, and optimizing secure transport architectures for mission-critical communications, with a strong focus on SATCOM/baseband systems and advanced networking protocols. Proven ability to lead technical initiatives, ensure compliance with security standards, and provide strategic recommendations for global operations.

Highest-signal resume keywords
  • Network Architecture Design
  • Routing Protocol Implementation
  • SATCOM/Baseband Systems
  • Risk Management Framework (RMF)
  • Active U.S. Government Top Secret Clearance
Hard Skills
  • BGP
  • OSPF
  • MPLS
  • SD-WAN
  • QoS
  • Network Monitoring
  • Telemetry
  • Automation
  • Transport Optimization
  • Incident Response
Soft Skills
  • Analytical Skills
  • Troubleshooting
  • Communication
  • Leadership
Certifications & Qualifications
  • CCNP Enterprise
  • JNCIP
  • SD-WAN Certification
  • MCSE Certification
Industry Keywords
  • Department of Defense Information Assurance
  • Security Technical Implementation Guides (STIGs)
  • SOCOM GAN Programs
  • Operational Sustainment
  • Technical Leadership
Tools & Technologies
  • IP/MPLS Networks
  • Ground Gateways
  • Enterprise Transport Solutions
  • Secure Network Configurations
  • Vulnerability Remediation
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