Tier II Network Engineer

TekSynap; United States; Remote; USD 120,000 - 190,000; Full time

Job summary

TekSynap is seeking a Tier II Network Engineer to join its collaborative team, focusing on providing engineering, testing, and support for advanced networking technologies in a remote work environment. This role emphasizes customer satisfaction and requires a solid background in network operations and troubleshooting abilities.

Benefits

Health insurance

401K

Paid vacation

Life insurance

Disability plans

Qualifications

• 3 years of experience in a NOC environment or equivalent.
• CCNA certification required.
• Experience with Cisco and Juniper wired/wireless networks.
• Basic route/switch knowledge & troubleshooting capabilities.

Responsibilities

• Provide engineering, testing, and implementation for network solutions.
• Ensure customer care and satisfaction.
• Engage in collaboration within the network engineering team.

Skills

Network troubleshooting

Customer care

Problem-solving

Tools

Cisco

Juniper

Aruba Networks

Job description

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• Work within a collaborative team to provide engineering, testing and implementation support across multiple wired and wireless networking topologies and technologies both in support of current and new Core Engineering projects and customers.
• Customer care and satisfaction is a must in this position.
  
  

Responsibilities

Responsibilities & Qualifications

• Work within a collaborative team to provide engineering, testing and implementation support across multiple wired and wireless networking topologies and technologies both in support of current and new Core Engineering projects and customers.
• Customer care and satisfaction is a must in this position.
  
  

Required Qualifications

• 3 years of experience in a NOC environment or equivalent experience
• Must have a CCNA certification or 3 years of relative work
• Must have experience with the implementation and troubleshooting of enterprise level Cisco and Juniper wired and/or wireless networks as well as familiarity with other vendors including Juniper, Mist and Aruba Networks.
• Applicant must have basic route/switch knowledge and troubleshooting capabilities.
• Must successfully pass drug screening
• Must be able to pass a Veterans Affairs background check
  
  

Overview

We are seeking a Tier II Network Engineer to join our team supporting the Department of Veterans Affairs end user help desk.

T ekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. “Technology moving at the speed of thought” embodies these principles – the need to nimbly utilize the best that information technology offers to meet the business needs of our Federal Government customers.

We offer our full-time employees a competitive benefits package to include health, dental, vision, 401K, life insurance, short-term and long-term disability plans, vacation time and holidays.

Visit us at www.TekSynap.com .

Apply now to explore jobs with us!

The safety and health of our employees is of the utmost importance. Employees are required to comply with any vaccination requirements mandated by contract, applicable law or regulation.

By applying to a role at TekSynap you are providing consent to receive text messages regarding your interview and employment status. If at any time you would like to opt out of text messaging, respond "STOP".

Additional Job Information

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Location: Telework. Candidates must reside in one of our approved hiring states within the United States.
• Type of environment: Home office
• Noise level: Low/Medium
• Work schedule: Schedule is day shift Monday – Friday. May be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: Less than 10%
  
  

List of Approved States:

AL, AK, AZ, AR, CT, DE, FL, GA, ID, IN, IO, KS, KY, LA, ME, MA, MI, MS, MO, MT, NE, NV, NH, NJ, NM, NC, ND, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VT, VA, D.C, WV, WI, WY.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands to handle, feel, touch; reach with hands and arms; talk and hear. The employee is regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl. The employee is regularly required to lift up to 10 pounds. The employee is frequently required to lift up to 25 pounds; and up to 50 pounds. The vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

WORK AUTHORIZATION/SECURITY CLEARANCE

Must be a U.S. Citizen

Must be able to pass a full background check and/or obtain a Government clearance.

Other Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

TekSynap is a drug-free workplace. We reserve the right to conduct drug testing in accordance with federal, state, and local laws. All employees and candidates may be subject to drug screening if deemed necessary to ensure a safe and compliant working environment.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact [e-mail] for assistance.

EQUAL EMPLOYMENT OPPORTUNITY

In order to provide equal employment and advancement opportunities to all individuals, employment decisions will be based on merit, qualifications, and abilities. TekSynap does not discriminate against any person because of race, color, creed, religion, sex, sexual orientation, gender identity, protected veteran status, national origin, disability, age, genetic information or any other characteristic protected by law (referred to as “protected status”). This nondiscrimination policy extends to all terms, conditions, and privileges of employment as well as the use of all company facilities, participation in all company-sponsored activities, and all employment actions such as promotions, compensation, benefits, and termination of employment.

TekSynap is committed to ensuring that our online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact [e-mail] for assistance. remote #telework

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Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  IT Services and IT Consulting

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