Tier-2 Ground Terminal / IT Technician (Australia) Junior, Intermediate and Senior Levels TS/SCI with Polygraph

General Dynamics Information Technology; Aurora (CO); On-site; USD 70,000 - 100,000; Full time

Job summary

General Dynamics Information Technology, Inc. seeks a Tier 2 GT/IT Technician to sustain and support GT antenna and Mission Unique Equipment hardware.

The role emphasizes maintenance, troubleshooting, documentation, and collaboration with higher-tier engineers to ensure continuous operation in Government facilities. You will develop and implement configuration and testing procedures, participate in transformation projects, and support 24/7 operations.

Qualifications

• GT or Related Maintenance Experience: Hands-on experience performing preventive and corrective maintenance, troubleshooting, repair, restoration, and sustainment of GT antenna, RF, communications, or comparable mission-critical systems.
• Antenna / RF Systems: Strong knowledge of antenna systems, feeds, RF signal paths, associated with hardware, and maintenance practices used to sustain antenna performance.
• Fault Isolation & Restoration: Demonstrated ability to diagnose equipment faults, perform routine fault isolation, execute approved corrective actions, verify restoration, and elevate unresolved problems to higher-tier support.
• Configuration and Documentation: Experience implementing approved configuration changes, maintaining accurate configuration and maintenance records, and performing work in accordance with O&S plans, technical procedures, and configuration-control requirements.
• Installation & Test Support: Experience supporting installation, checkout, integration, testing, and acceptance of antenna equipment, and upgrades.
• Vendor / Higher-Tier Coordination: Experience documenting technical problems and coordinating unresolved equipment or maintenance issues with Tier-3/4 personnel.
• Experience supporting 24/7 operational environments.
• Participates in special metrology projects as required.

Responsibilities

• Transform GT systems through sustainment and technical support, ensuring availability and reliability of GT antennas and MUE hardware.
• Develop and deliver an O&S Plan for GT antenna and MUE hardware.
• Maintain CMP and configuration control for GT antennas and MUE hardware.
• Deliver SOPs for routine maintenance of GT antenna and MUE hardware.
• Coordinate with Government Furnished Equipment (GFE) purchasing for GT parts procurement evaluations.

Skills

GT Maintenance

Antenna RF Systems

Fault Isolation

Configuration & Docs

Installation & Test

Vendor Coordination

24/7 Operations

Related Maintenance

Education

BA/BS or equivalent

Job description

Job Description

Transform technology into opportunity as the Tier 2 (T2) Ground Terminal (GT) / IT Technician provides sustainment and technical support to maintain the availability, reliability, and operational Performance of GT systems. Performs preventive and corrective maintenance, troubleshooting, repair, configuration-control activities, equipment modifications, installation, and testing to maintain reliable GT performance. Perform T2 sustainment of GT control MUE hardware. Resolves basic equipment problems using approved procedures and coordinates cross-domain troubleshooting or escalates complex issues to engineers, Software/IT Technician, Network Administrators, and higher-tier support at GDIT. Shape what’s next for mission-critical government projects while shaping what’s next for your career.

MEANINGFUL WORK AND PERSONAL IMPACT

As the T2 GT / IT Technician provides sustainment and technical support to maintain the availability, reliability, and operational Performance of GT systems work you’ll do at GDIT supports the mission of our customer.

• Perform T2 sustainment of GT antenna to include routine corrective and preventative maintenance of GT antenna and Mission Unique Equipment (MUE) hardware.
• Deliver and maintain an O&S Plan for the GT antenna and MUE hardware.
• Perform routine, preventative, and corrective maintenance for GT antenna and MUE hardware in accordance with Government-approved approved O&S plan.
• Develop and deliver a Configuration Management Plan (CMP) for the GT antenna baseline and MUE hardware baseline.
• Maintain configuration control of the baseline for GT antennas and MUE hardware in accordance with the Government approved CM Plan.
• Deliver and maintain Standard Operating Procedures (SOPs) for routine, preventative, and corrective maintenance of GT antenna and MUE hardware.
• Detect, isolate, document, and resolve faults or problems encountered during operations of the GT control MUE hardware baseline.
• Follow local and factory-provided procedures when performing preventive and corrective GT control MUE hardware sustainment.
• Evaluate potential impact of local construction projects and new communication capabilities on the operational performance for the GTs.
• When applicable to the mission, elevate GT control antenna and hardware issues to Tier 3/4 providers.
• Support the installation, integration, and testing of new antennas and antenna upgrade projects.
• Escalate and coordinate complex or unresolved GT issues to Tier-3 as needed.
• Implement antenna feed modifications and antenna re-alignments as required to sustain performance and signal development capabilities.
• Perform structural testing of the radomes to assess the need for recapitalization.
• Make recommendations to the Government to either recapitalize or defer recapitalization of radomes based on the results of structural testing.
• Conduct a semi-annual evaluation of the adequacy of GT antenna spares to support sustainment op the operational baseline.
• Identify, prioritize, and justify the procurement of GT antenna parts and materials and develop draft requirements for such material and parts for Government review and approval.
• Coordinate with Government Furnished Equipment (GFE) purchasing organization in support of GT antenna part procurement evaluations, supplier interfaces, and purchase orders.

Desired Qualifications

• GT or Related Maintenance Experience: Hands-on experience performing preventive and corrective maintenance, troubleshooting, repair, restoration, and sustainment of GT antenna, RF, communications, or comparable mission-critical systems.
• Antenna / RF Systems: Strong knowledge of antenna systems, feeds, RF signal paths, associated with hardware, and maintenance practices used to sustain antenna performance.
• Fault Isolation & Restoration: Demonstrated ability to diagnose equipment faults, perform routine fault isolation, execute approved corrective actions, verify restoration, and elevate unresolved problems to higher-tier support.
• Configuration and Documentation: Experience implementing approved configuration changes, maintaining accurate configuration and maintenance records, and performing work in accordance with O&S plans, technical procedures, and configuration-control requirements.
• Installation & Test Support: Experience supporting installation, checkout, integration, testing, and acceptance of antenna equipment, and upgrades.
• Vendor / Higher-Tier Coordination: Experience documenting technical problems and coordinating unresolved equipment or maintenance issues with Tier-3/4 personnel.
• Experience supporting 24/7 operational environments.

• Participates in special metrology projects as required.

WHAT YOU’LL NEED TO SUCCEED

Bring your management expertise along with a drive for innovation to GDIT. The T2 GT / IT Technician must have:

• Education: BA/BS or equivalent technical education, training, or expertise
• Experience: 2+ years of relevant experience
• Technical skills: GT or Related Maintenance Experience; Antenna / RF Systems; Fault Isolation & Restoration; Configuration and Documentation; Installation & Test Support, maintenance, troubleshooting, repair, restoration, and sustainment of GT antenna, RF, communications, or comparable mission-critical systems
• Security clearance level: TS/SCI with polygraph
• US citizenship required
• Role requirements: Full time / onsite at Government facility

GDIT IS YOUR PLACE

At GDIT, the mission is our purpose, and our people are at the center of everything we do.

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore a career in science and research at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your curiosity for discovery and innovation.