Tier 1 SOC Analyst — Cloud & Endpoint Security

Commit; United States; Remote; MXN 360,000 - 600,000; Full time

Job summary

Commit is seeking a Tier 1 SOC Analyst to monitor alerts, perform initial triage, and investigate security events across cloud and endpoint environments. This client-facing role requires clear communication and strong English skills.

Based in Mexico City, the role supports morning shifts aligned with East Asia hours and welcomes candidates with at least 1 year of hands-on SOC experience. You will contribute to incident handling and playbooks improvement.

Qualifications

• 1+ years of experience in SOC / Security Operations.
• Hands-on experience with EDR tools such as CrowdStrike, SentinelOne, or Microsoft Defender for Endpoint.
• Familiarity with SIEM platforms such as Splunk, Microsoft Sentinel, QRadar, or similar.
• Understanding of networking basics, including IP, DNS, HTTP/S, ports, and related concepts.
• Basic knowledge of Linux and Windows operating systems.
• Fluent English, both written and spoken - mandatory.
• Excellent verbal communication skills, especially in client-facing situations.

Responsibilities

• Monitor security alerts from SIEM, EDR, and cloud platforms.
• Perform initial triage and classification of alerts as true or false positives.
• Investigate suspicious activities across endpoints, identities, and cloud environments.
• Escalate confirmed incidents to Tier 2 / Incident Response teams with proper context.
• Analyze logs from multiple sources, including CloudTrail, Azure Activity Logs, OS logs, and other relevant security data sources.
• Document findings clearly in tickets and investigation reports.
• Follow existing playbooks and contribute to improving detection logic over time.
• Communicate clearly with internal teams and clients regarding alerts, findings, and escalations.

Skills

SOC operations

EDR tools

SIEM platforms

Networking basics

Linux/Windows OS

Fluent English

Communication

Cloud basics

Python/Bash scripting

Tools

CrowdStrike

SentinelOne

Microsoft Defender for Endpoint

Splunk

Microsoft Sentinel

QRadar

CloudTrail

Azure Activity Logs

Job description

Commit is seeking a Tier 1 SOC Analyst to monitor alerts, perform initial triage, and investigate security events across cloud and endpoint environments. This client-facing role requires clear communication and strong English skills.

Based in Mexico City, the role supports morning shifts aligned with East Asia hours and welcomes candidates with at least 1 year of hands-on SOC experience. You will contribute to incident handling and playbooks improvement.