Ticketing & Show Experience Specialist

Caesars Entertainment; Atlantic City (NJ); On-site; USD 20,000 - 28,000; Full time

Job summary

Caesars Entertainment is hiring for a Box Office role in the Atlantic City region. Responsible for selling tickets for the Showroom, IMAX Theatre, special events, and exhibits, this position handles reservations, ticket distribution, and cashiering with accuracy.

The role requires strong customer service and communication skills, the ability to work under pressure, and familiarity with Ticketmaster and AS400 systems. $17.50 per hour is offered, with opening and closing duties included.

Qualifications

• High School Diploma preferred.
• One year of prior Box Office experience preferred.
• Ability to learn computer systems; including Ticketmaster, AS400, Access and Excel. Excellent written, organizational and verbal communication skills.
• Works exceptionally well under pressure with the ability to meet deadlines and high-volume demand.

Responsibilities

• Handles all incoming calls and ADA reservations in an efficient and courteous manner
• Processes incoming ticket reservations through the ticketing system; registers and distributes complimentary show tickets
• Performs the cashiering function and maintains accurate accounting of change bank utilized for giving change, refunds, etc.
• Assists in the operation of the IMAX Theatre including distribution and collection of 3D glasses and operations the machinery used to clean the 3D glasses
• Provides accurate information to customers regarding shows
• Assists guest with seating assignment in the theater and other entertainment venues.
• Performs opening and closing duties of the department
• May perform special assignments for upper management as requested

Skills

Customer service

Communication skills

Work under pressure

Cash handling

Education

High School Diploma

Tools

Ticketmaster

AS400

Access

Excel

Job description

Caesars Entertainment is hiring for a Box Office role in the Atlantic City region. Responsible for selling tickets for the Showroom, IMAX Theatre, special events, and exhibits, this position handles reservations, ticket distribution, and cashiering with accuracy.

The role requires strong customer service and communication skills, the ability to work under pressure, and familiarity with Ticketmaster and AS400 systems. $17.50 per hour is offered, with opening and closing duties included.