Ticketing & Front Desk Guest Experience Specialist

Buck Hill Ski and Snowboard Area; Burnsville (MN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

FREE SEASON PASS

50% discount off chalet food

Competitive pay

Flexible hours

Fun work environment!

Seasonal positions allow for up to 40 

Job summary

Buck Hill Ski and Snowboard Area in Burnsville, MN seeks friendly Ticket Office Attendants to be the first guest touchpoint. You will assist with sales, respond to inquiries, schedule Ski School lessons and help ensure a smooth flow of guests at the ticket office.

We value clear communication, strong customer service, and reliable cash handling. This seasonal role offers flexible hours and a lively, welcoming work environment in Minnesota.

Qualifications

• Excellent customer service and guest interaction skills.
• Clear, calm and effective communication with guests.
• Fluent in reading, writing and speaking English.
• Experience with cash handling and basic math.
• Strong telephone etiquette and phone communication.

Responsibilities

• Greet guests at the ticket office and determine their needs.
• Manage the Point of Sale system and process sales.
• Open/close cash register as needed.
• Educate guests on safety, terrain status and updates.
• Answer phone calls and respond to inquiries.
• Assist with Ski School lesson scheduling and guest arrivals.
• Capture guest feedback in person or by phone.
• Support other Buck Hill areas as needed.

Skills

Customer service

Communication

English fluency

Cash handling

Telephone skills

Tools

POS system

Job description

Buck Hill Ski and Snowboard Area in Burnsville, MN seeks friendly Ticket Office Attendants to be the first guest touchpoint. You will assist with sales, respond to inquiries, schedule Ski School lessons and help ensure a smooth flow of guests at the ticket office.

We value clear communication, strong customer service, and reliable cash handling. This seasonal role offers flexible hours and a lively, welcoming work environment in Minnesota.