Ticketing Account Manager, Platinum (USOPF) - LA28 Olympic & Paralympic Games

World Wrestling Entertainment, Inc.; Los Angeles (CA); On-site; USD 68,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Job summary

On Location is seeking an experienced premium ticketing specialist in Los Angeles to provide first‑class support for assigned clients during pre‑Games, seat assignments, delivery and on‑site phases.

You will allocate hospitality inventory, ensure pricing and schedules are up to date, and collaborate with the Ticketing, Business Development and Sales teams to maximise revenue.

Qualifications

• Minimum 5 years of experience in ticketing for the Olympic & Paralympic Games and other global sporting events with official hospitality providers
• Minimum 5 years of experience with event ticketing systems and databases
• Excellent computer skills with high proficiency in Microsoft Office suite, in particular advanced capability in Excel
• Proficiency in project management applications
• Strong customer service ethic
• Strong organizational and time management skills, with ability to multi-task and manage concurrent priorities
• fluent in English
• Excellent interpersonal skills – written and verbal
• Ability to work collaboratively within a team
• Other languages
• Proficiency in Airtable and Omni

Responsibilities

• Provide first in class ticketing support to assigned premium clients during pre-Games, seat assignment, delivery and on-site phases
• Allocate hospitality inventory to support sales proposals, observing the latest applicable sales rules
• Collaborate with the wider Ticketing, Business Development, Product, Commercial Strategy and Sales teams to maximise sales and achieve revenue targets
• Assist in the specification of internal ticket systems for the efficient and accurate allocation and tracking of tickets
• Ensure pricing and schedule information is kept up to date and inform relevant teams of changes that could impact operations and itineraries
• Produce reports and maintain integrity of databases and manifests
• Facilitate the delivery of digital tickets to clients through the designated official systems and tools
• Train and support junior staff, as required
• Provide training to client personnel on ticketing systems where necessary
• Be proactive in identifying areas where support can be provided and processes might be improved
• Demonstrate alignment with TKO values in performance of all responsibilities
• Other ticketing duties, as necessary to support On Location’s successful delivery of the Olympic & Paralympic Games projects

Job description

Who We Are

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES

• Provide first in class ticketing support to assigned premium clients during pre-Games, seat assignment, delivery and on-site phases
• Allocate hospitality inventory to support sales proposals, observing the latest applicable sales rules
• Collaborate with the wider Ticketing, Business Development, Product, Commercial Strategy and Sales teams to maximise sales and achieve revenue targets
• Assist in the specification of internal ticket systems for the efficient and accurate allocation and tracking of tickets
• Ensure that pricing and schedule information is kept up to date and that relevant teams are informed of changes that could impact operations and itineraries
• Produce reports and maintain integrity of databases and manifests, as required
• Facilitate the delivery of digital tickets to clients through the designated official systems and tools
• Train and support additional junior staff, as required
• Provide training to client personnel on ticketing systems where necessary
• Be proactive in identifying areas where support can be provided and processes might be improved
• Demonstrate alignment with TKO values in the performance of all responsibilities
• Other ticketing duties, as necessary to support On Location’s successful delivery of the Olympic & Paralympic Games projects

This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.

QUALIFICATIONS

Required Education and/or Experience, Knowledge, Skills, and Abilities:

• Minimum 5 years of experience in ticketing for the Olympic & Paralympic Games and other global sporting events with official hospitality providers
• Minimum 5 years of experience with event ticketing systems and databases
• Excellent computer skills with high proficiency in Microsoft Office suite, in particular advanced capability in Excel
• Proficiency in project management applications
• Strong customer service ethic
• Strong organizational and time management skills, with ability to multi-task and manage concurrent priorities
• Fluent in English
• Excellent interpersonal skills – written and verbal
• Ability to work collaboratively within a team

Preferred Education and/or Experience, Knowledge, Skills, and Abilities:

• Other languages
• Proficiency in Airtable and Omni

CORE VALUES

• Exceed all service expectations with our customers, our partners, and each other.
• Create value by enriching people's lives.
• Do the right thing and bring others along with us — always.
• Propel the power of diversity, in thought, team and experience.
• Partner to generate win-win solutions.
• Ignite and empower our team's entrepreneurial spirit.
• Exude respect and gratitude — treat others as you would want to be treated.

COMPENSATION

Competitive salary, commensurate with job position and experience. On Location is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, age, Per local requirements and in the interest of transparency, the hourly rate shown below reflects the prevalent current hiring range for this position. Hiring pay rates are based on a number of factors, including location and may vary depending on job-related qualifications, knowledge, skills and experience. The company strives to provide locally competitive rewards packages, which include base rate along with, as applicable, short- and long-term incentives, growth and developmental opportunities, and robust benefits, such as health care, retirement, vacation and other paid time off, and additional offerings.

• Hiring Rate Minimum: $67,500 annually(minimum will not fall below the applicable State/local minimum salary thresholds)
• Hiring Rate Maximum: $90,000 annually

TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non-discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non-discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws. For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.

TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.

About WWE

WWE® is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family-friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE’s TV-PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world-class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal’s streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video‑on‑demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com.

About UFC

UFC® is the world’s premier mixed martial arts organization (MMA), with more than 700 million fans and approximately 290 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 975 million households across more than 170 countries. UFC’s athlete roster features the world’s best MMA athletes representing more than 80 countries. The organization’s digital offerings include UFC FIGHT PASS®, one of the world’s leading streaming services for combat sports. UFC is part of TKO Group Holdings (NYSE: TKO) and is headquartered in Las Vegas, Nevada. For more information, visit UFC.com and follow UFC at Facebook.com/UFC and @UFC on X, Snapchat, Instagram, and TikTok: @UFC.

About IMG

IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi‑channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

About PBR

PBR is the world’s premier bull riding organization. More than 1,000 bull riders compete in more than 200 events annually across the televised PBR Unleash The Beast tour (UTB), which features the top bull riders in the world; the PBR Pendleton Whisky Velocity Tour (PWVT); the PBR Touring Pro Division (TPD); and the PBR’s international circuits in Australia, Brazil, and Canada. In 2022, PBR launched the nationally televised PBR Teams league—eight teams of the world’s best bull riders competing for a new championship expanding to 10 teams in 2024—as well as the PBR Challenger Series with more than 60 annual events nationwide. The organization’s digital assets include PBR RidePass on Pluto TV, which is home to Western sports. PBR is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. For more information, visit PBR.com, or follow on Facebook at Facebook.com/PBR, X at X.com/PBR, and YouTube at YouTube.com/PBR.

About On Location

On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.

About Zuffa Boxing

Zuffa Boxing is a joint venture between TKO Group Holdings, Inc. (“TKO”) (NYSE: TKO) and Sela, the entertainment conglomerate. TKO serves as managing partner, providing day‑to‑day operational expertise, management, and oversight of the promotion, with executive leadership anchored by UFC President and CEO Dana White and WWE President and TKO Board Member Nick Khan. The promotion aims to reimagine the sport of boxing by evolving the current model to restore the sport’s rightful place in the forefront of the global sports ecosystem. For more information, follow @Zuffa_Boxing on X; and @ZuffaBoxing on Snapchat, Instagram, Threads, and TikTok.