Manager, LA28 Platinum Access - Olympic & Paralympic Games
On Location LA, LLC
Eine vollständige Bewerbung in einer Minute
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Zusammenfassung
On Location is seeking a Manager, Platinum Access to support the Platinum Access & Enterprise Partnership teams. You will drive program development, manage key corporate clients and sponsors, and coordinate across Technology, Data, B2B Sales, Marketing, and Games Services to deliver premium guest experiences.
The role emphasizes business development, contract management, and on-site program delivery, with travel involved and CRM-driven revenue optimization.
Qualifikationen
- Bachelor's degree in Hospitality, Business Development, Account Management, or related field.
- Experience in a management position (minimum of 7+ years) in travel/hospitality preferred.
- Proficiency in Salesforce, Keynote, MS Office, and Adobe InDesign/Photoshop.
Aufgaben
- Establish initiatives leveraging technology systems and tools to enhance efficiency.
- Develop and maintain relationships across functional areas; assist related projects as needed.
- Maintain knowledge of Platinum Access offerings, inventory, and venue locations.
- Author and distribute event-related communications to staff.
- Manage CRM/pipeline and on-site delivery processes to ensure smooth operations.
- Travel required; up to 15–20% annually, with international travel possible.
Kenntnisse
Ausbildung
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Jobbeschreibung
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. TKO Group Holdings, Inc. (NYSE: TKO) is a premium sports and entertainment company. TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year-round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry-leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
The Manager, Platinum Access is a key role within the On Location Platinum Access & Enterprise Partnership teams responsible for supporting the custom program business development and account management for the Olympic and Paralympic Games. This team curates programs for, sells to and manages a variety of clients, including corporate buyers, HNWI, as well as sponsors, national federations, licensees, suppliers, donors, other stakeholders of National Olympic Committees (NOCs), International Federations, rightsholder affiliates, and host cities/organizing committees. This role will be responsible for maximizing business development efforts by recommending technology processes and sales enablement tools to drive more efficient CRM, pipeline management, and on-site delivery processes. From time to time, this role will also be asked to support the Program Management/Operations team to deliver the contractual program elements. Working across a variety of On Location workstreams, including but not limited to Technology, Data, B2B Sales, Marketing, and Games Services, will be inherent.
This job description is not designed to cover or contain a comprehensive listing of the employee's activities, duties, or responsibilities for this job. Duties, obligations, and activities may change at any time with or without notice.
- Establish and implement initiatives leveraging technology systems and tools to enhance efficiency and streamline operations
- Develop and maintain a strong working relationship with all functional areas / workstreams; available to assist other related projects, as needed
- Maintain working knowledge in the following areas: Commercial and Stakeholder/Affiliate Product Offerings and Inventory Platinum Access Collection for the Olympic & Paralympic Games La28 competition venue locations and event schedules Authentic cultural experiences and local interests, specifically as it relates to B2B, corporate guests, and HNWIs
- Author and distribute event-related communications to applicable staff
- Ensure a continued understanding and appreciation of the wider business objectives of On Location and the client
- Execute all other duties assigned by the team or leadership
- From initial contact to the contracting phase to execution – develop and maintain relationships with corporate clients, UWHIs, and other important VIP clients with the goal of driving sales long-term across all On Location properties
- Identify the unique hospitality requirements of each client, cultivate the relationship and champion their needs to grow revenue opportunities and design the most optimal product and program solutions depending on client business objectives
- Build and manage event budgets during the ideation and curation process, with oversight from Management and other key function areas, to ensure the proposed and sold experiences are financially sound
- Author, edit, assist with design, and/or produce proposal materials
- Manage the contracting process, including negotiations, escalations, and approvals/signatures for mutually “win-win” solutions and ensure On Location receives the best available rates in the market for guest experiences
- When required, support the development and delivery of RFIs, RFPs, and/or other responses to client briefings with support from other functional areas and team members
- Maintain client records in the CRM/database (Salesforce and Airtable) and inventory management system (Optimo, Crewfare, and other tools as implemented)
- Establish and manage accurate revenue and reporting (using Optimo, Omni, Salesforce, and/or Airtable) with the Global Operations (tracking program actuals) and the data team
- Analyze and review financials relating to post-event sales, event expenses, payments, reconciliations, client reporting, and general ledger allocations
- Review post-event notes and client surveys to ensure brand quality standards are achieved
- Maintain the collection, input, and documentation of event summary information (e.g., historic sales reporting, event survey, and financial client reporting, actuals to accounting, check approval)
- Assemble information from functional areas, including objectives and deliverables, implementation, processes, timelines, staffing needs, budgets, etc.
- Research, gather, organize, author, edit, assist with design, and/or produce written materials; revise drafts including executive summaries, case studies, and conclusions
Take on an on-site role in the delivery of individual programs as requested by Global Operations team
- Team Management: one-on-one, performance management, team development, staff training, reinforcement of & accountability for processes, etc.
- Develop, document, and implement specific procedures,systems, and operational efficiencies
- Conductand/or participate inTeam and Leadership Team meetings, as needed
- Provide leadership / feedback on process development / improvement during meetings
- Participate in post‑event review meetings regularly
- Conduct process review / improvement meetings regularly
- Provide input on performance reviews, bonuses, and merit increases
- Monthly expense and/or event budget reconciliations, as needed
- Drive focus on Continuous Quality Improvement
- Foster anenvironment for participationand engagement from the B2B team and other workstreams
- Maintain acustomer‑first approachby looking at the entire event ecosystem through the lens of the customer journey
- Lead by example,model our core values, andset the pace for the rest of the teamwhile inspiringcreativity and innovation
- Communicate expectations and establish clarityregarding job responsibility and task ownership;help the team prioritize, stay focused, and organized
- Extensive collaboration and communicationwithin the team and across workstreams
- Situation analysis and decision making; identify, understand, and remove roadblocks
Must be adaptable with work and travel schedule and be available to travel for work which may include extended work hours during nights, weekends, and holidays. International travel may be required throughout the year, including extended periods of remote work within local offices within host cities. Expected travel may range from 15-20% annually and 1-2 months of continuous travel during rightsholder events.
To perform this job successfully, the candidate must be able to perform each essential duty above at the highest levels. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- Bachelor's Degree in Hospitality, Business Development, Account Management, or a related field, or equivalent experience required
- Experience in a management position (minimum of 7+ years), preferably in a B2B role or within the travel and hospitality industry
- Proficiency in Salesforce, Keynote (Apple), Microsoft Office applications (particularly Excel, Outlook, and PowerPoint), and Adobe (particularly InDesign and Photoshop)
- Proven record of building and maintaining client relationships and managing complex corporate accounts
- Experience with B2B, corporate groups, and/or high-touch guest services, experience execution and/or event operations
- A hands‑on approach with the ability to execute customized and curated solutions for B2B and/or corporate clients
- Understanding of the entertainment landscape including the business of sports, fashion, culinary, and other cultural verticals
- Exceptional interpersonal skills – a collaborative style and ability to communicate effectively at all levels with strong oral, written, and presentation skills
- A creative, innovative, and strategic thinker with excellent time‑management, organizational and supervisory skills as well as the ability to thrive in a high‑pressure, deadline‑driven environment
- Balance of creativity / innovation to dream big with the realistic logistical expertise to get things done
- Ability to use resources effectively and efficiently, can perform multiple tasks at once, and arrange information in a useful manner
- Produce accurate work, even when under pressure, and check accuracy of information; thrives in a fast‑paced, deadline‑driven environment
- Ability to set priorities, quickly zero‑in on the "critical few" and put the "trivial many" aside, and to juggle numerous tasks and priorities while maintaining productive flow of work
- Continually strives for self‑development and discovering better means of accomplishing both personal andprofessional goals
- Practices attentive and active listening, with flexibility and adaptability, in order to determine what drives results
- Comfortable traveling and working within an international environment
- Experience with International, Olympic, World Cup, and/or major sporting events as well as the Travel & Hospitality industry
- Fluency in English (both oral and written) is required; fluency in other languages is a plus
As the leading experiences company in the world, we strive to be the most innovative and passionate — the best of the best. We uphold these values in our quest for excellence: Exceed all service expectations with our customers, our partners, and each other. Create value by enriching people's lives. Do the right thing and bring others along with us — always. Propel the power of diversity, in thought, team and experience. Partner to generate win‑win solutions. Ignite and empower our team's entrepreneurial spirit. Exude respect and gratitude — treat others as you would want to be treated.
$67,500 annually (minimum will not fall below the applicable State/local minimum salary thresholds)
$90,000 annually
TKO is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws regarding non‑discrimination in employment. TKO makes employment decisions based on merit and qualifications, without considering an employee’s or applicant’s race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other basis prohibited under federal, state or local laws governing non‑discrimination in employment in every location in which the Company has facilities. TKO also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act (ADA) and applicable state or local laws.
For information about Privacy and Information Security for TKO employment candidates, please review our Privacy Policy. For information regarding Terms of Use for this and other TKO websites, please review our Terms of Use.
TKO owns iconic properties including UFC, the world’s premier mixed martial arts organization; WWE, the global leader in sports entertainment; and PBR, the world’s premier bull riding organization. Together, these properties reach 1 billion households across 210 countries and territories and organize more than 500 live events year‑round, attracting more than three million fans. TKO also services and partners with major sports rights holders through IMG, an industry‑leading global sports marketing agency; and On Location, a global leader in premium experiential hospitality.
WWE® is an integrated media organization and the recognized global leader in sports entertainment. The company consists of a portfolio of businesses that create and deliver original content 52 weeks a year to a global audience. WWE is committed to family‑friendly entertainment on its television programming, premium live events, digital media, and publishing platforms. WWE’s TV‑PG programming can be seen in more than 1 billion households worldwide in more than 20 languages through world‑class distribution partners including NBCUniversal, The CW and Netflix. In the United States, NBCUniversal’s streaming service, Peacock, is the exclusive home to all premium live events, a variety of original programming and a massive video‑on‑demand library. Netflix is the exclusive home for WWE programming around the world, other than select international markets. WWE is part of TKO Group Holdings (NYSE: TKO). Additional information on WWE can be found at wwe.com and corporate.wwe.com.
UFC® is the world’s premier mixed martial arts organization (MMA), with more than 700 million fans and approximately 290 million social media followers. The organization produces more than 40 live events annually in some of the most prestigious arenas around the world while broadcasting to over 975 million households across more than 170countries. UFC’s athlete roster…
IMG is a leading global sports marketing agency, specializing in media rights management and sales, multi‑channel content production and distribution, brand partnerships, strategic consulting, digital services, and events management. It powers growth of revenues, fanbases and IP for more than 200 federations, associations, events, and teams, including the National Football League, English Premier League, International Olympic Committee, National Hockey League, Major League Soccer, ATP and WTA Tours, the AELTC (Wimbledon), Euroleague Basketball, CONMEBOL, DP World Tour, and The R&A, as well as UFC, WWE, and PBR. IMG is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.
PBR is the world’s premier bull riding organization. More than 1,000 bull riders compete in more than 200 events annually across the televised PBR Unleash The Beast tour (UTB), which features the top bull riders in the world; the PBR Pendleton Whisky Velocity Tour (PWVT); the PBR Touring Pro Division (TPD); and the PBR’s international circuits in Australia, Brazil, and Canada. In 2022, PBR launched the nationally televised PBR Teams league—eight teams of the world’s best bull riders competing for a new championship expanding to 10 teams in 2024—as well as the PBR Challenger Series with more than 60 annual events nationwide. The organization’s digital assets include PBR RidePass on Pluto TV, which is home to Western sports. PBR is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company. For more information, visit PBR.com, or follow on Facebook at Facebook.com/PBR, X at X.com/PBR, and YouTube at YouTube.com/PBR.
On Location is a global leader in premium experiential hospitality, offering ticketing, curated guest experiences, live event production and travel management across sports, entertainment, fashion and culture. On Location provides unrivaled access for corporate clients and fans looking for official, immersive experiences at marquee events, including the Olympic and Paralympic Games, FIFA World Cup 2026, Super Bowl, NCAA Final Four, and more. An official partner and/or service provider to over 150 iconic rights holders, such as the IOC (the Milano Cortina 2026 and Los Angeles 2028 Olympic Games), FIFA, NFL, NCAA, UFC, WWE, and PGA of America, the company also owns and operates a number of its own unique experiences. On Location is a subsidiary of TKO Group Holdings, Inc. (NYSE: TKO), a premium sports and entertainment company.
Zuffa Boxing is a joint venture between TKO Group Holdings, Inc. (“TKO”) (NYSE: TKO) and Sela, the entertainment conglomerate. TKO serves as managing partner, providing day‑to‑day operational expertise, management, and oversight of the promotion, with executive leadership anchored by UFC President and CEO Dana White and WWE President and TKO Board Member Nick Khan. The promotion aims to reimagine the sport of boxing by evolving the current model to restore the sport’s rightful place with in the forefront of the global sports ecosystem. For more information, follow @Zuffa\_Boxing on X; and @ZuffaBoxing on Snapchat, Instagram, Threads, and TikTok.
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