Ticket Seller| Part-Time| Dallas Fair Park

Spectra; Dallas (TX); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a leading company in the live event industry as a Ticket Seller at Fair Park, Dallas. You will engage with guests to assist in ticket purchases and provide vital information regarding events, ensuring a top-notch customer experience. This part-time position offers competitive hourly wages and benefits such as a 401(k) Savings Plan.

Benefits

401(k) Savings Plan

401(k) matching

Qualifications

• High school diploma/GED preferred.
• Basic computer skills ideally with a computerized ticketing system.
• Previous cash handling and/or retail experience.

Responsibilities

• Assist guests in a friendly, courteous, and professional manner.
• Handle payment transactions accurately and efficiently.
• Provide accurate information to guests relative to events.

Skills

Customer Service

Cash Handling

Communication

Education

High school diploma/GED

Tools

Computerized ticketing system

Job description

Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

Assist guests in a friendly, courteous, and professional manner with ticket purchases, distribution of Will Call tickets.

This role will pay an hourly rate of $13.00.

Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching.

This position will remain open until August 15, 2025.

About the Venue

Fair Park is a 277-acre, multi-venue complex and a public park located in South Dallas, near downtown. We are home to 7 cultural institutions, the iconic Cotton Bowl Stadium, the State Fair of Texas and is the largest collection of Art Deco Architecture in the U.S. and is designated as a National Historical Landmark.

Responsibilities

• Arrives for each scheduled shift on time, in uniform and ready to work
• Attentively listens to guests’ questions and requests
• Provides accurate information to guests relative to events being held in the building including dates, times, ticket prices, discounts, restrictions, seating options, event descriptions and general information about the facility
• Accurately generates tickets from the computerized system and retains tickets until payment transaction is complete
• Handles payment transactions whether by cash or credit card in an accurate, efficient and timely manner
• Ensure that an acceptable credit card is provided supported by a photo ID and the guest signs receipt or with regard to cash purchases any change is counted back to the guest
• Provides tickets to guest and requests guest to review the tickets to ensure the date and time of the event are as requested
• Ensures that cash count is accurate at beginning of shift and that when the cash drawer is counted at the end of the shift by management, the cash in the drawer equals the amount taken in per the ticketing system, plus the starting bank
• Listens to guest concerns and complaints in a calm and patient manner and resolves issue to the satisfaction of guest or if necessary contacts Supervisor/Manager to assist guest
• Duties may change due to meet business needs

Qualifications

• High school diploma/GED preferred
• Basic computer skills ideally with a computerized ticketing system
• Previous cash handling and/or retail experience
• Ability to accurately and efficiently deal with large quantities of cash and process credit card transactions
• Excellent customer service and communication skills
• Ability to keep accurate and legible records
• Ability to work flexible hours including nights and weekends and some holidays
• Able to stand for periods of time and accustomed to being near the elements (next to window)
• Position is inside

Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens ourpeople, improves ourservice, and raises ourexcellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.