Ticket Seller

ASM Global; Melbourne (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

ASM Global in Melbourne, FL is seeking a Ticket Seller to operate the box office for events on-site. You will sell tickets, handle payments, provide event information, and help ensure accurate revenue reporting.

The role requires cash handling, good math, and strong customer service. You will balance cash at shift end, assist Will Call customers, and follow all box office policies. Weekend/holiday availability preferred.

Qualifications

• High School Diploma or GED equivalent.
• 1 year cash handling experience and excellent math skills.
• Good communication skills & willingness to work as a team.

Responsibilities

• Open and/or close ticket window as required.
• Accurately issue tickets and accept payment, make change.
• Balance cash drawer and report at shift end.
• Provide information to the public regarding tickets and events.
• Direct ticketing issues to Box Office Manager/Director of Finance.
• Maintain an organized, neat and clean work area.
• Assist customers with Will Call tickets for events.

Skills

Fluent English

Cash handling

Team player

Math skills

Customer service

Education

High School Diploma or GED

Tools

Basic computer knowledge

Job description

POSITION: Ticket Seller

DEPARTMENT: Box Office

REPORTS TO: Box Office Manager

FLSA STATUS: Hourly, non-exempt

ESSENTIAL DUTES AND RESPONSIBILITIES

• Ability to courteously interact with the public face to face.
• Open and/or closes ticket window as required
• Accurately issue tickets purchased by patrons; accepts payment and makes change accurately.
• Accurate accounting for ticket revenue.
• Maintain a cash drawer.
• Provide information to the public regarding tickets and facility events.
• Direct ticketing issues to the Box Office Manager/Director of Finance.
• Maintain a professional and polite relationship with co-workers, clients, and the public.
• Maintain an organized work area in a professional, neat and clean manner.
• Adhere to Box Office policy and procedures.
• Assist customers with Will Call tickets for events.
• Accept payment and make change before giving tickets to customer.
• Ability to work independently and handle most box office questions without assistance.
• Provide accurate answers concerning events, tickets and schedules of upcoming events in person or on the telephone.
• Balances cash and card drawer with manager at the end of each shift.
• All other duties/responsibilities as assigned.
• Other duties may be assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

• High School Diploma or GED equivalent
• 1-year Prior cash handling experience and excellent math skills. Basic computer knowledge helpful.
• Good communication skills & willingness to work as a team. Must be able to interact successfully with all coworkers and the public.

SKILLS AND ABILITIES

• Must be able to speak fluent English and communicate clearly with staff & workers.
• Must be able to work assigned shifts including, nights, weekends & holidays as needed.
• Work independently, exercising good judgment and initiative.
• Follow all oral and written instructions including all policies/procedures, risk management, safety precautions, rules/regulations and emergence procedures established at the facility.
• Meet the physical demands of the job, including lifting, carrying up to 25 pounds, moving, climbing, walking and able to sit for long periods of time.
• Must have sufficient math ability and knowledge to accurately always count and handle money.
• Must have basic working knowledge of cash handling procedure and have at least 1 year cash handling experience.

WORKING CONDITIONS

Location: On Site at the Maxwell C. King Center for the Performing Arts (Melbourne, FL)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.