Ticket Sales Representative

Trollco-Inc; Windsor (CO); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Colorado Sick Pay

Sick pay accrual: 1 hour per 30 hours

Job summary

Colorado Eagles in Windsor, CO are seeking a Part-Time Gameday Ticket Sales Representative to service existing customers and promote ticket packages for single games and groups.

You will work on game days, handle inquiries, and upsell options while building a book of business and supporting events and promotions. Flexible hours include evenings, weekends, and holidays during hockey season.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred
• Previous sales experience, preferably in sports, entertainment, or hospitality
• Strong interpersonal, communication, and presentation skills
• Highly organized with attention to detail
• Able to work independently and in a team in a fast-paced environment
• Proficiency in Word, Excel, Outlook; familiarity with ticketing systems (AXS) is a plus

Responsibilities

• Attend every home game during the regular season and playoffs
• Assist with game day operations and guest services
• Build and maintain relationships with clients for top-tier customer service
• Handle inquiries about seating, pricing, and packages
• Turn customers into brand advocates and upsell tickets
• Contribute ideas to improve sales strategies and fan engagement
• Contact single game buyers about experiences and opportunities
• Follow up with leads to renew or upgrade ticket options
• Utilize group discounts and referral programs
• Begin building a book of business and run payments in AXS
• Attend marketing events and promote the Eagles
• Distribute schedules and posters to local businesses
• Assist with season ticket member events
• Other duties as assigned

Skills

Interpersonal skills

Communication

Presentation

Organizational skills

Teamwork

Customer service

Sales experience

Attention to detail

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

AXS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Ticket Sales Representative

Part Time Colorado Eagles, Windsor, CO, US

5 days ago Requisition ID: 1235

Salary Range: $16.00 To $16.00 Hourly

JOB OVERVIEW

The Colorado Eagles are seeking a highly motivated and energetic individual to join our sales team as a Gameday Ticket Sales Representative . This role is responsible for servicing and maintaining strong relationships with existing customers by promoting and selling various ticketing packages, including single-game tickets and group outings. The ideal candidate will thrive in a fast-paced sports environment, enjoy connecting with fans, and be passionate about delivering exceptional customer service.

KEY RESPONSIBILITIES/ESSENTIAL JOB FUNCTIONS

• Attend every home Eagles game during the regular season and playoffs
• Assist with game day operations, guest services, and other game day duties as assigned
• Build and maintain strong relationships with clients to provide top-tier customer service
• Handle all customer inquiries, including questions about seating, pricing, and available packages
• Turn customers into brand advocates
• Contribute ideas to improve sales strategies and fan engagement
• Contact single game buyers about their experience and upcoming opportunities
• Follow up with leads and existing customers to renew, upgrade, or upsell ticketing options
• Leverage group discounts and referral programs
• Begin building a book of business
• Run manual payments in AXS
• Attend marketing events and promote the Eagles
• Pass out pocket schedules and posters to local businesses
• Assist with season ticket member events
• Other duties as assigned

QUALIFICATIONS

• High school diploma or equivalent required; bachelor’s degree preferred
• Previous experience in sales, preferably in sports, entertainment, or hospitality, is a plus
• Strong interpersonal, communication, and presentation skills
• Highly organized with a strong attention to detail
• Ability to work independently and as part of a team in a dynamic, fast-paced environment
• Proficiency in Microsoft Office (Word, Excel, Outlook)
• Familiarity with ticketing systems (e.g., AXS) is preferred but not required
• Ability to work flexible hours, including evenings, weekends, and holidays, particularly during the hockey season.

Pay Rate: $16 per hour, paid bi-weekly

Benefits : Colorado Sick Pay. One hour earned for every thirty hours worked.

(Number of hours per week will vary based on game dates and a mutually agreed-upon schedule)