Gameday Ticket Sales Rep - Flexible Hours & Fan Engagement

TROLLCO; Windsor (CO); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Colorado Sick Pay

Job summary

Colorado Eagles in Windsor, CO is seeking a Part-Time Gameday Ticket Sales Representative to service and grow our fan base, selling single-game and group tickets. You will engage with fans, answer seating and pricing questions, and help drive revenue during hockey season.

Ideal candidates have strong communication and customer service skills, with experience in sales and a flexible schedule including evenings, weekends, and holidays.

Qualifications

• High school diploma or equivalent required; bachelor's degree preferred.
• Prior sales experience in sports, entertainment, or hospitality is a plus.
• Strong interpersonal, communication, and presentation skills.
• Highly organized with strong attention to detail.
• Ability to work independently and as part of a team in a dynamic, fast-paced environment.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Familiarity with ticketing systems (AXS) is preferred but not required.
• Ability to work flexible hours, including evenings, weekends, and holidays during hockey season.

Responsibilities

• Attend every home game during the regular season and playoffs.
• Assist with game day operations and guest services.
• Build and maintain relationships with clients to provide top-tier service.
• Handle customer inquiries about seating, pricing, and packages.
• Turn customers into brand advocates and upsell ticket options.
• Contribute ideas to improve sales strategies and fan engagement.
• Contact single-game buyers about experiences and opportunities.
• Follow up with leads and existing customers to renew or upgrade tickets.
• Leverage group discounts and referral programs.
• Begin building a book of business and run payments in AXS.
• Attend marketing events and promote the Eagles.

Skills

Sales experience

Communication skills

Presentation skills

Teamwork

Attention to detail

Fan engagement

Customer service

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Office

AXS

Job description

Colorado Eagles in Windsor, CO is seeking a Part-Time Gameday Ticket Sales Representative to service and grow our fan base, selling single-game and group tickets. You will engage with fans, answer seating and pricing questions, and help drive revenue during hockey season.

Ideal candidates have strong communication and customer service skills, with experience in sales and a flexible schedule including evenings, weekends, and holidays.