Ticket Sales - Premium Account Executive

Orlando City SC; Orlando (FL); On-site; USD 65,000 - 90,000; Full time

Job summary

Orlando City SC is seeking a Premium Account Executive to drive revenue in our Ticket Sales team. You will sell premium inventory including luxury suites, Audi Sport Club, and West Club options, both over the phone and in person at Inter Miami Stadium events.

Ideal candidates have 2–3 years of sales experience, strong relationship-building skills, and proficiency with Salesforce. This role requires flexible hours including nights, weekends, and holidays.

Qualifications

• Bachelor’s Degree from accredited college/university in a related field preferred.
• Minimum of 2-3 years sales experience, preferably in sports and entertainment.
• Track record of consistent top sales performance.
• Passion for a growth-oriented career in sales.
• Excellent customer service skills and ability to communicate effectively.
• Highly motivated, competitive, and committed to the sports industry.
• Possesses strong computer skills and ability to comprehend basic mathematics.
• Exceptional time management and presentation skills.
• Detail-oriented and organized; ability to handle several projects at once.
• Familiarity with Archtics and CRM Platform
• Ability to work flexible hours including nights, weekends, and holidays.
• The ability to attain and maintain Safesport certification.
• The ability to pass a background screening.

Responsibilities

• Maximize revenue through over the phone & face to face sales of premium products.
• Make 50+ outbound touch points daily.
• Set and conduct 10+ stadium and out-of-office appointments weekly.
• Conduct VIP tours with potential prospect sales at Inter-Co Stadium.
• Actively self-prospect and research new sales leads through LinkedIn & local Chambers.
• Build and enhance current relationships to grow account base through repeat business and referrals.
• Maintain a beneficial membership with local networking group and Chamber of Commerce.
• Exceed weekly, monthly & yearly ticket sales goals.
• Handle incoming calls from sales prospects and existing clients.
• Utilize Salesforce CRM software to manage customer accounts.
• Work all Orlando City & Orlando Pride home matches and other events to support luxury suite sales initiatives.
• Provide excellent service through phone calls, emails, written communication and in-person visits.
• Participate in all ticket sales events, game duties, sales trainings, and meetings.
• Other duties as assigned.

Skills

Sales experience

Customer service

Interpersonal skills

Time management

Presentation skills

CRM familiarity

Education

Bachelor’s Degree in related field

Tools

Salesforce CRM

Archtics

Job description

TITLE:Premium Account Executive

DEPARTMENT:Ticket Sales

REPORTS TO:Senior Director of Ticket Sales

FLSA:Salaried + Commissions; Exempt

WHAT SETS YOU APART

Is prospecting, pitching & selling to local business leaders your passion? Do you enjoy building relationships and partnerships? We are looking for a self-driven, resourceful, positive individual with excellent interpersonal skills to join our Ticket Sales team. You will be responsible for selling available inventory inside ourpremiumseating areas including luxury suites, Audi Sport Club, Sideline Social, Concourse Boxes West Club, and group hospitality areas.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for maximizing revenue through over the phone & face to face sales of Orlando City and Orlando Pride premium products including multi-year luxury suite rentals, single match luxury suite rentals, multi-year Audi Sport Club agreements & West Club Season Tickets.
• Make 50+ outbound touch points daily with the goal of setting an appointment with new and returning clients.
• Set and conduct 10+ stadium and out-of-office appointments per week to assist in closing new business.
• Conduct VIP tours with potential prospect sales at Inter&Co Stadium.
• Actively self-prospect and research new sales leads and potential clients through various platforms including LinkedIn & local Chambers.
• Build and enhance current relationships to grow account base through repeat business and referrals.
• Maintain a beneficial membership with a local networking group and Chamber of Commerce.
• Exceed weekly, monthly & yearly ticket sales goals.
• Handle incoming calls from sales prospects and existing clients.
• Utilize Salesforce CRM software to manage customer accounts.
• Work all Orlando City & Orlando Pride home matches and other events to support luxury suite sales initiatives.
• Provide excellent service through phone calls, emails, written communication and in-person visits in/out of the office and special Inter&Co Stadium events.
• Participate in all ticket sales events, game duties, sales trainings, and meetings.
• Other duties as assigned.

QUALIFICATIONS

It’s never just a job at Orlando City SC. It’s a way of life. We live and breathe soccer. We believe each role is as unique as the person who does it. To join our team, you will also possess these qualifications:

• Bachelor’s Degree from accredited college/university in a related field preferred.
• Minimum of 2-3 years sales experience, preferably in sports and entertainment.
• Track record of consistent top sales performance.
• Passion for a growth-oriented career in sales.
• Excellent customer service skills and ability to communicate effectively.
• Highly motivated, competitive, and committed to the sports industry.
• Possesses strong computer skills and ability to comprehend basic mathematics.
• Exceptional time management and presentation skills.
• Detail-oriented and organized; ability to handle several projects at once.
• Familiarity with Archtics and CRM Platform
• Ability to work flexible hours including nights, weekends, and holidays.
• The ability toattainand maintainSafesportcertification.
• The ability to passa backgroundscreening.