Ticket Operations Intern - Credit-Bearing, Game Day Support

Nashville Soccer Club; Nashville (TN); On-site; Full time

Job description

Nashville SC is looking for highly motivated college students interested in being a part of the Major League Soccer team in Nashville. The ideal candidates will demonstrate initiative, the ability to multi-task, a willingness to learn and a positive attitude. Please note: This is an unpaid internship for college credit only. To be eligible, candidates must be enrolled at an accredited academic institution and receiving college credit for their participation in the internship.
SEMESTER TERM: January 19, 2026 - April 24, 2026

DUTIES & RESPONSIBILITIES: Assist in the establishment of season tickets, group, and single game accounts.

• Learn and use Archtics ticketing systems for reports, account updates, and order processing.

Assist with the building of price codes, plans, promo codes, and other Archtics programming needs. Assist ticket sales staff to achieve overall ticket sales goals of the Club.

• Provide game-day support in the area of ticket resolution, customer service and will call.
• Other duties and responsibilities as deemed necessary by the Club.
• Support ticket sales staff to achieve daily, weekly, and monthly sales goals.
• Research industry-wide mobile ticketing trends to support and enhance the overall ticketing experience.

DESIRED QUALIFICATIONS: Knowledge and interest in sports.

• Computer proficient in Microsoft Word, Excel, and PowerPoint.
• Exceptional attention to detail and strong analytical skills.
• Ticketmaster experience is a plus
• Previous ticketing system experience a plus

REQUIREMENTS: Enrolled in an undergraduate or graduate program and eligible for college credit.

• Available all match days as required by the Club.
• Available 20-25 hours per week.
• The understanding that working in sports is different than being a fan. This position does not guarantee candidates will be able to watch games. Many valuable positions within the organization are behind the scenes, and they provide little ability to watch the games.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.