Ticket Office Clerk

Brigham Young University; Provo (UT); On-site; USD 16,000 - 23,000; Part time

Benefits offered by this job

Free on-campus parking

Free UTA pass

Discounts at BYU Store

Job summary

Brigham Young University (BYU) is seeking a part-time Ticket Office Clerk to support ticket sales for athletic and fine arts events. The role is primarily phone-based and includes email and text responses during office hours, with additional evening shifts for in-person service.

Typical starting pay is $14.00 per hour. The position offers benefits such as employer assistance programs, campus parking, and discounts at the BYU Store. Work locations include Marriott Center and Music Building.

Qualifications

• A firm commitment to BYU's mission is required.
• Preferred box office experience is 1 year.

Responsibilities

• Sell tickets and assist customers with online purchases for athletic and fine arts events.
• Provide friendly, professional customer support via phone, email, and text.
• Work event shifts including in-person ticket sales at venues.
• Support customers during evenings and at multiple campus locations.

Skills

Customer service

Phone support

Problem solving

Job description

Why Work at BYUAt Brigham Young University (BYU), your work is an opportunity to contribute to a distinctive educational mission rooted in the gospel of Jesus Christ and to make a meaningful difference in the lives of students.As the flagship university of The Church of Jesus Christ of Latter-day Saints, BYU strives to be among the exceptional universities in the world. We are devoted to our faith, our students, and the University's Mission : \"To assist individuals in their quest for perfection and eternal life.\"We seek staff members who enthusiastically embrace and advance this unique mission. Across the university, staff bring their expertise and talents to work that helps students learn, grow, and thrive. A culture of covenant belonging, weekly devotionals, meaningful opportunities for learning and growth, and a beautiful and historic campus make BYU a distinctive and inspiring place to build a career.Belonging StatementUnited by our common primary identity as children of God, BYU values and embraces the variety of individual characteristics, life experiences and circumstances, perspectives, talents, and gifts across the BYU community. This richness strengthens our shared efforts to create and support an environment of covenant belonging centered in Jesus Christ.Employment RequirementsMembers of The Church of Jesus Christ of Latter-day Saints are required to hold and be worthy to hold a current temple recommend to be hired and to remain in any position at BYU.In hiring decisions, Brigham Young University lawfully gives strong preference to qualified, faithful members of The Church of Jesus Christ of Latter-day Saints. All employees are required to abide by the university's Honor Code and Dress & Grooming Standards . Successful candidates are expected to support and contribute to the academic and religious missions of the university, which are aligned with the principles and doctrine of The Church of Jesus Christ of Latter-day Saints.Equal OpportunityBrigham Young University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or protected veteran status.Ticket Office ClerkThis position supports ticket sales and customer service for a wide range of campus sporting and fine arts events. The role is primarily phone-based, assisting customers as they purchase tickets online, while also responding to emails and text messages during office hours. Additional shifts take place during evening events, providing in-person customer service and ticket sales at event venues.Note: This is a part-time position (17.5) hours per week.What you’ll do in this position:Sell tickets and assist customers with online purchases for athletic and fine arts eventsProvide friendly, professional customer support via phone, email, and textWork event shifts that include in-person customer service and ticket salesEnjoy working with people and delivering excellent customer experiencesThink logically and solve problems efficientlyMaintain a flexible schedule, including office shifts between 9:30 a.m. and 5:00 p.m. and evening event hoursWork at multiple locations, including the Marriott Center, the Music Building, and other ticket office outlets during eventsWhat qualifies you for this role:RequiredA firm commitment to the mission of BYUPreferredOne year of box office experienceWhat we offer in return:This position comes with fantastic benefits , including:Employee assistance program, available to the employee and all members of their householdAccess to the libraryFree on-campus parkingFree UTA passDiscounts at the BYU Store and for many events at BYUTypical Starting Pay: $14.00 per hourThe actual compensation offered will take into consideration internal equity and may vary based on the candidate’s job-related experience, knowledge, skills, and other relevant factors. Candidates with very significant work-related experience may receive an offer higher than the posted typical range.**If the job doesn’t have a post-end date, the job could close at any time on any day**