Ticket Agent – Customer Service & POS Specialist

Concord Coach Lines; Bangor (ME); On-site; USD 19,320 - 27,517; Part time

Job summary

Concord Coach Lines in Bangor, Maine, is seeking a part-time customer service/ticket agent to work approximately 15–20 hours per week. Shifts may start as early as 4:00am and end as late as 6:15pm, with weekends and holidays included.

New hires receive thorough training and an hourly rate up to $17.00 to start, with potential for a $0.50 raise after 90 days of proven performance. Responsibilities include selling bus tickets, handling multiple phone calls, and using our Windows-based POS.

Responsibilities

• Sell bus tickets and answer calls / respond to informational questions
• Make customers feel comfortable and appreciated
• Promptly and accurately complete transactions with Windows-based POS
• Assist with general janitorial duties and some luggage movement

Skills

Computer literate

Excellent customer service

Multitasking

Tools

Windows-based POS

Job description

Concord Coach Lines in Bangor, Maine, is seeking a part-time customer service/ticket agent to work approximately 15–20 hours per week. Shifts may start as early as 4:00am and end as late as 6:15pm, with weekends and holidays included.

New hires receive thorough training and an hourly rate up to $17.00 to start, with potential for a $0.50 raise after 90 days of proven performance. Responsibilities include selling bus tickets, handling multiple phone calls, and using our Windows-based POS.