Thriving Texas Families Community Support

Wellness Pointe; Longview (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Wellness Pointe in Longview, TX, seeks a Thriving Texas Families Non-Medical Basic Needs Coordinator to implement core services for eligible individuals, including pregnant mothers and families with children ages 0-3. The role focuses on crisis support, referrals, case management, and mentorship to improve healthy pregnancies, child health, and family dynamics.

Reporting to the lead community care coordinator and program manager, you will coordinate non-medical basic needs, manage documentation,

Qualifications

• Bachelor's degree in behavioral health or 2 years case management in behavioral health, or CHW certificate.
• Ability to conduct screenings, assessments, and follow-ups with identified patients.
• Knowledge of prenatal care systems and postpartum services.
• Must have valid Texas driver's license and reliable transportation.

Responsibilities

• Represent the program at community meetings and know local resources for referrals.
• Maintain program supplies and coordinate approvals and delivery of supplies.
• Coordinate non-medical basic needs support and timely delivery with documentation.
• Assist in monthly programmatic reporting with all staff activities and demographics.
• Facilitate program activities including outreach, intake, referrals, classes, and follow-up.
• Ensure outreach materials are organized, updated, and culturally appropriate.

Skills

Communication

Independent work

Group facilitation

MS Office

Education

Bachelor's degree in behavioral health

Tools

MS Office

Job description

Position Summary

The Thriving Texas Families Non-Medical basic needs coordinator will implement the core services of the program to the individuals who are eligible for services. This will include pregnant mothers, spouses, legal guardians, or foster parents who are pregnant or has a child between the age of 0- 3. Individuals identified in need of crisis support, referrals, case management, or mentorship. The goal of the program is to improve healthy pregnancies and deliveries; child health and development; and improve family dynamics. This position will provide directs services as to eligible individuals of the Thriving Texas Families program. This position will report to the lead community care coordinator and program manager. Position will coordinate with TTF eligible clients with the allowable non-medical basic needs support. This includes assessing the needed support, coordination of ordering and delivering approved basic support supplies. Other duties will also include program outreach, Services, and education are being completed to program design standards.

Minimum Requirements

• Requires minimum of bachelors degree in behavioral health field of study; or 2 years case management experience in behavioral health field; or community health worker certified
• Knowledge of available prenatal care systems and postpartum services
• Ability to conduct screenings, assessments, service plans, and follow-up with identified patients
• Requires a valid Texas drivers license, appropriate driving record and auto liability insurance that meets the minimum required by state of Texas statue
• Reliable transportation
• Competent with computer skills, email, web browsing, internet, word and excel processing
• Highly motivated and able to work with a variety of groups
• Independent worker with initiative and team values
• Mental and physical health sufficient to meet the demands of the position

Essential Functions

• Position will represent the program at relevant meetings throughout the community, and be familiar with community resources in order to conduct referrals and meet the needs of the targeted groups.
• Responsible for maintaining program supplies with emphasis on office supplies, program supplies for participants, submission of approvals, and coordination of picking up supplies.
• Coordination of Non-Medical basic needs support of eligible clients. Including, assessing need, delivery of non-Medical basic needs support items in a timely manner, maintaining required documentation for services, and maintaining inventory for TTF basic needs support items.
• Assisting program manager and lead community care coordinator in submission of monthly programmatic reports. Includes combining all program activities conducted by all staff. Reports must be in required program templates to meet required deadlines. Required reporting will include all demographic data, referrals, rates of participation, and follow ups to support annual goals of contract and monthly performance measures.
• Be able to facilitate all program activities including community outreach, recruitment, intake, referrals, client classes, individual and group sessions, and follow - up according to the established policies and procedures to meet required outcome measures.
• Ensure all outreach materials are organized, updated, and culturally appropriate
• Will report directly to the lead community care coordinator and program manager to assess programmatic goals and objectives.
• Will work closely with the patients in an effort to keep them engaged in the medical system during pregnancy and facilitate referral to social services and basic life needs.
• Position will communicate with staff any concerns or issues needing immediate attention
• Assists senior staff in developing new program components, and other related duties.
• Position requires a flexible schedule and may require working irregular hours
• Carries out other duties as assigned

Required Skills

• Must be able to communicate effectively in large group settings and demonstrate independent judgment
• Ability to understand the overall goal of the program and implement activities that meet objectives.
• Must be able to keep up to date and factual documentation
• Energetic, forward-thinking and creative individual with high ethical standards and an appropriate professional image
• The ability to work independently and effectively under pressure
• Proficient in MS office suite (Ex: Outlook, word, excel, etc.)
• Demonstrated human relation and effective communication skills also required
• Superior organizational and problem solving skills

Physical Requirements

Requires sitting, standing and walking for extensive periods of time. Requires working under stressful conditions or working irregular hours. Requires frequent exposure to communicable diseases, body fluids, toxic substances, medicinal preparations and other conditions common to a clinic environment.

The employee frequently is required to reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to work with a moderate noise level in the work environment is required.

The occupant may, at times, lift and/or move objects up to 30 pounds. The noise level in the work environment is usually moderate.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel maybe required to perform duties outside of their normal responsibilities from time to time, as needed.

Compliance & Performance Improvement program guidelines:

All staff must adhere to guidelines established under the CPI program including performance improvement functions assigned by the chief Executive officer that relate to the adoption of and adherence to center policies and procedures.

I have read the above position description and fully understand the requirements set forth therein. I hereby accept the position and agree to abide by the requirements set forth, and will perform all duties and responsibilities to the best of my ability. I also understand that these duties and responsibilities maybe modified as the need arises.