Thrift Store Sales Specialist

Goodwill Industries of Greater New York and Northern New Jersey; City of Troy (NY); Presencial; USD 17.000 - 22.000; Tempo integral

Benefícios oferecidos por esta vaga

Time off after probation

Health benefits

Retirement match

Transit benefits

Tuition reimbursement

Life insurance

Resumo da vaga

Goodwill Industries of Greater New York and Northern New Jersey is seeking a Thrift Store Sales Specialist in Troy, NY. The role focuses on delivering excellent customer service, handling transactions, restocking merchandise, and supporting daily store operations in a dynamic retail environment.

You will assist customers, process sales, maintain cleanliness, and help enforce store policies while contributing to a positive shopping experience for all visitors.

Qualificações

• Customer-facing experience preferred but not required.
• Ability to operate a cash register and process sales accurately.
• Comfort with restocking merchandise and maintaining visual standards.

Responsabilidades

• Greet and assist customers promptly.
• Process transactions quickly and accurately at the register.
• Restock and replenish merchandise on the sales floor.
• Maintain store cleanliness and organized fitting rooms.
• Promote rewards programs and protect store policies.
• Support donors and direct them to donation drop-off areas.
• Monitor safety guidelines and occupancy limits when required.
• Assist with other duties to support store team goals.

Conhecimentos

Customer service

Cash handling

Merchandising

Stock replenishment

Descrição da vaga

Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering our inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.
GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC.
Position Title: Thrift Store Sales Specialist
Location: Troy NY
Benefit Classification: Hourly
About This Role
Goodwill Greater New York and Northern New Jersey (GWNYNJ) believes that the power of work and sustainable fashion is how we unlock the good in our communities. For over 100 years, we have helped people get jobs, stay employed, and progress in careers across New York and Northern New Jersey. We believe that diversity drives innovation and strengthens our workplace. We are committed to fostering an inclusive environment where all employees feel valued, respected, and empowered to contribute fully. We welcome applicants of all backgrounds, identities, experiences, and abilities.
We are seeking a Thrift Store Sales Specialist to deliver excellent customer service while supporting daily retail operations.
The Specialist delivers excellent customer service, restocks and replenishes merchandise, and supports Goodwill’s mission. They assist customers, process transactions, maintain store cleanliness, and ensure a positive shopping experience. This role also includes enforcing store policies and supporting daily operations.
The Awesome Things You’ll Do

• Greet and assist customers promptly.
• Support donors as needed and direct them to the designated donation drop-off area.
• Regularly restock merchandise onto the sales floor, ensuring compliance with Goodwill’s visual standards.
• Promote Goodwill’s Rewards and Round-Up programs.
• Process sales transactions quickly and accurately.
• Resolve customer concerns and elevate issues as needed.
• Maintain a clean and organized sales floor, fitting rooms, and checkout area.
• Follow store policies, including safety guidelines and occupancy limits when required.
• Operate the register and thank customers for their purchases.
• Monitor store entry and enforce safety measures if assigned.
• Perform other duties as assigned to support the store team and broader organizational goals.

Schedule
Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 7:00am to 8:00pm.
Health & Safety Guidelines
This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.
Benefits
Goodwill NYNJ offers a variety of benefits to Full-Time employees and Part-Time employees working over 30 hours per week:

• Generous Time off policy to use when you need it after probation period
• Health, wellness and financial resources to help you achieve our personal goals
• Robust health benefits including medical, dental, vision, parental leaves and company sponsored life insurance
• Retirement matching programs and contributions
• Transit and commuter benefits
• Incentives: Incentive payments for achieving performance targets.
• Tuition Reimbursement Assistance
• Medical, Dental, Vision & Voluntary Insurance Offerings

#IND2
We believe in creating space for everyone to do their best work and have individual and collective impact. We believe in challenging the status quo and setting ambitious goals in the name of doing more good. We believe that being your best self and helping others do the same is how we bring our mission alive. Even if you don’t think you meet all the qualifications listed for the job, we would love to hear from you!