Thrift Store Sales Pro: Customer Champion

Goodwill NYNJ; Baldwin (NY); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Generous Time off

Health & wellness resources

Robust health benefits (medical,Dental

Retirement matching

Transit benefits

Performance incentives

Tuition reimbursement

Insurance offerings

Job summary

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC. in Somers, NY is seeking a Thrift Store Sales Specialist to deliver outstanding customer service while supporting daily retail operations.

The role involves assisting customers and donors, restocking merchandise, and processing transactions to create a positive shopping experience. The position requires flexibility, a full-time schedule, and commitment to store policies and safety guidelines.

Qualifications

• Experience in retail or customer service is a plus.
• Ability to operate a checkout/register system.

Responsibilities

• Greet and assist customers promptly.
• Support donors and direct them to donation drop-off areas.
• Restock merchandise on the sales floor per visual standards.
• Promote rewards and Round-Up programs.
• Process sales transactions accurately and quickly.
• Resolve customer concerns and escalate when needed.
• Maintain a clean, organized sales floor, fitting rooms, and checkout area.
• Follow store policies, safety guidelines, and occupancy limits.
• Monitor entry and enforce safety measures when assigned.
• Operate the register and thank customers for their purchases.

Job description

GOODWILL INDUSTRIES OF GREATER NEW YORK & NORTHERN NEW JERSEY INC. in Somers, NY is seeking a Thrift Store Sales Specialist to deliver outstanding customer service while supporting daily retail operations.

The role involves assisting customers and donors, restocking merchandise, and processing transactions to create a positive shopping experience. The position requires flexibility, a full-time schedule, and commitment to store policies and safety guidelines.