Thrift Store Manager

The Salvation Army North & Central Illinois Division; Great Bend (KS); On-site; USD 35,000 - 52,000; Full time

Job summary

The Salvation Army North & Central Illinois Division is seeking a store supervisor to maintain a safe, clean store and oversee clerks, volunteers, and daily operations in the Great Bend, KS area.

You will schedule coverage, protect people and property, handle cash, and drive store profitability while supervising staff and coordinating with community resources.

Qualifications

• Associates degree or higher preferred.
• Retail sales experience required; supervisory experience preferred.
• Certifications/licenses: none

Responsibilities

• Schedule store clerks to ensure coverage.
• Protect personnel, property, and building.
• Bank cash receipts and safeguard cash.
• Stock, price, clean, sort, and supervise store tasks.
• Oversee staff and volunteers; delegate responsibilities.
• Aim for net profit and write routine reports.
• Supervise client interactions and referrals to resources.
• Direct community volunteers and seasonal bellringers.
• Ensure compliance with Salvation Army policies and laws.
• Keep Div HQ informed of issues affecting income or reputation.
• Work in a fast-paced store environment; Saturdays required.

Skills

Read safety docs

Customer communication

Basic math

Cash handling

Education

Associate degree or higher

Tools

Cash register

Job description

Job Objective: Responsible for maintaining good customer relations and giving prompt and courteous assistance to customers. Maintain a clean, orderly and safe store environment.

Essential Functions

• Schedule store clerks to ensure coverage in store at all times
• Responsible for the protection of personnel, property, and building
• Bank cash receipts at end of business day. Safeguard cash at all times. Maintain and submit records of store sales on a regular basis
• Stocking, pricing, cleaning, sorting, and other duties. Must be able to work with little or no supervision
• Capable of running all aspects of the store and delegating responsibilities to staff and volunteers.
• Helping the store achieve a net profit at the end of the fiscal year
• Write routine reports
• Supervise casework functions – client interview to granting of assistance and/or referral to other community resources
• Oversee and direct community volunteers
• Carry out all supervisory responsibilities in accordance with Salvation Army policies and applicable laws
• Continually keep Divisional Headquarters aware of all situations that could impact The Salvation’s Army’s local partners, income or reputation
• Supervise seasonal bellringing efforts including seasonal staff and volunteers
• Oversee community relations and present a professional demeanor at all times

Minimum Qualifications

Education: Associates degree or higher preferred

Experience: Experience in retail sales required; management or supervisory experience preferred.

Certifications/Licenses: None

Skills/Abilities

• Able to read and interpret documents such as safety rules, operating and maintenance instructions, and employee manuals
• Effectively present information in one on one and small group situations to customers, clients and employees
• Ability to add, subtract, multiply, and divide in basic units of measure, using whole numbers, common fractions, and decimals
• Ability to operate office equipment and cash register

Supervisory Duties

This position has authority to recommend employment status changes of subordinate personnel, make disciplinary decisions and to formally evaluate performance of subordinate employees. However, all human resource related decisions will be cleared with the South KS Field Rep or Service Extension Director and the HR department at DHQ.

Physical Requirements

Lifting, pulling and pushing of materials up to 50 pounds; standing for more than seven hours. Reasonable accommodation may be made to enable individuals to perform the essential functions of this job.

Mental Demands

• Work under stressful conditions
• Interact with others with courtesy and tact
• Manage and prioritize multiple projects in an organized and efficient manner to meet tight deadlines
• Respond to crisis situations in a calm and effective manner
• Complete projects on schedule
• Maintain confidentiality
• Maintain regular and punctual work attendance

Travel

Occasional in-town travel

Driving

Must possess a valid driver's license from the state of residence. Must be approved and maintain approval through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business.

Working Conditions

Work is performed in a fast paced, retail store setting. Position requires work on Saturdays.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

The Salvation Army is an equal opportunity employer. Candidates who are back to work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.