Thrift Store Donation Attendant

Goodwill Industries NYNJ; Nanuet (NY); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking a Thrift Store Donation Attendant to be the first point of contact for donors. In this hands-on role, you will ensure a smooth donation process by receiving, assessing, and sorting donations while maintaining a clean and safe work environment. This position requires strong customer service skills and the ability to lift up to 50 pounds. Join a team that values your contributions and offers a supportive environment with various benefits, including a sign-on bonus and generous paid time off. If you are adaptable and enjoy working in a fast-paced setting, this opportunity is perfect for you.

Benefits

$500 sign-on bonus

50% Retail Store Discounts

Tuition Reimbursement Assistance

Medical, Dental, Vision & Voluntary Insurance

Generous Paid Time Off

Free access to Headspace

$500 employee referral bonus

403(b) Retirement Plans with employer match

Qualifications

• Strong customer service skills and attention to detail are essential.
• Ability to lift, push, and pull up to 50 pounds is required.

Responsibilities

• Greet donors and assist with unloading donations.
• Assess, sort, and price donations according to guidelines.
• Maintain a clean and organized donation area.

Skills

Customer Service Skills

Attention to Detail

Physical Strength (lifting up to 50 lbs)

Tools

Pallet Jack

Job description

Goodwill Industries of Greater New York and Northern New Jersey, Inc.

THRIFT STORE DONATION ATTENDANT

The Role / General Purpose:

As a Thrift Store Donation Attendant at Goodwill, you will be the first point of contact for donors, ensuring a smooth and organized donation process. Your role includes receiving, assessing, and sorting donations while maintaining a clean and safe work environment. This hands-on position requires strong customer service skills, attention to detail, and the ability to lift, push, and pull up to 50 pounds. You will play a key role in handling inventory efficiently and ensuring compliance with Goodwill’s policies.

Job Responsibilities:

• Greet donors warmly and assist with unloading donations.
• Address donor questions about Goodwill, its mission, and donation guidelines.
• Keep accurate records of donor counts and volume; submit daily to supervisors.
• Assess, sort, and price donations according to Goodwill’s guidelines.
• Provide tax receipts upon request and thank donors for their contributions.
• Maintain a clean, organized, and safe donation area inside and outside.
• Follow safety procedures, including proper lifting techniques and equipment handling.
• Assist with loading and unloading trucks as needed.
• Operate a pallet jack to move donations (Certification is preferred, training is provided).
• Represent Goodwill professionally with excellent customer service.
• Adapt to changing tasks in a fast-paced environment and perform other duties as assigned.

Schedule Requirements:

Flexibility in your availability is essential to meet the needs of the business which operates Monday to Sunday, 9:00 am to 9:00 pm.

Health & Safety Guidelines:

This role involves handling pre-owned merchandise, which may contain allergens, dust, or other substances. Goodwill provides training, protective equipment, and follows safety protocols to ensure a clean and secure work environment. Employees must follow all safety guidelines and report concerns to management.

Benefits:

• Incentives: $500 sign-on bonus for new retail employees & biweekly bonuses for achieving performance targets.
• Discounts: Retail Store Discounts - 50% All year long. Additional discounts for travel, entertainment, etc. through Plum Benefits.
• Tuition Reimbursement Assistance.
• Medical, Dental, Vision & Voluntary Insurance Offerings.
• Generous Paid Time Off: Competitive vacation, sick, parental leave, and personal days with increased accrual over time. Additional generous paid prenatal and parental leave.
• Headspace: Free access to hundreds of guided exercises for meditation, sleep, focus, and movement for employees and their loved ones.
• $500 employee referral bonus.
• Retirement Plans: 403(b) with up to 4% employer match after 1 year of service.