Thrift Store Donation Attendant

Goodwill Industries of Greater New York and Northern New Jersey; City of Albany (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading non-profit organization seeks a Thrift Store Donation Attendant to assist donors and manage donations efficiently. This entry-level role requires excellent customer service skills and the ability to lift heavy items. Join a team dedicated to empowering individuals with disabilities while enjoying flexible hours and a supportive work environment.

Benefits

$500 sign-on bonus

50% store discounts

Tuition reimbursement

Medical, dental, vision insurance

Generous paid time off

Free Headspace app access

$500 employee referral bonus

Retirement plan with employer match

Qualifications

• Must be able to lift up to 50 pounds.
• Flexible availability required.

Responsibilities

• Greet donors and assist with unloading donations.
• Assess, sort, and price donations.
• Maintain a clean and safe donation area.

Skills

Customer Service

Safety Procedures

Tools

Pallet Jack

Job description

Join to apply for the Thrift Store Donation Attendant role at Goodwill Industries of Greater New York and Northern New Jersey

Pay Range

This range is provided by Goodwill Industries of Greater New York and Northern New Jersey. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$16.50/hr - $16.50/hr

Job Description

Thrift Store Donation Attendant

Role / General Purpose: As a Donation Attendant, you will be the first point of contact for donors, ensuring a smooth donation process. Responsibilities include receiving, assessing, sorting donations, and maintaining a safe environment. Must be able to lift up to 50 pounds and provide excellent customer service.

About Goodwill NYNJ:

We empower individuals with disabilities and barriers to employment through work. With over 109 years of history and 30+ locations, our retail stores promote textile reuse and community impact.

Responsibilities:

• Greet donors and assist with unloading donations.
• Answer questions about Goodwill and donation guidelines.
• Record donor information and donation volume.
• Assess, sort, and price donations.
• Provide tax receipts and thank donors.
• Maintain a clean and safe donation area.
• Follow safety procedures, including proper lifting techniques.
• Assist with loading/unloading trucks.
• Operate a pallet jack (training provided, certification preferred).
• Represent Goodwill professionally with excellent customer service.
• Adapt to changing tasks in a fast-paced environment.
• Perform other duties as assigned.

Schedule Requirements:

Flexible availability is required, as the store operates Monday to Sunday, 9:00am to 9:00pm.

Health & Safety:

This role involves handling pre-owned items, which may contain allergens or dust. Goodwill provides safety training and equipment. Employees must follow safety guidelines and report concerns.

Benefits:

• $500 sign-on bonus for new employees & biweekly bonuses for performance.
• 50% store discounts year-round, plus additional discounts.
• Tuition reimbursement.
• Medical, dental, vision, and voluntary insurance.
• Generous paid time off, including parental leave.
• Free Headspace app access for meditation and wellness.
• $500 employee referral bonus.
• Retirement plan with employer match after 1 year.

Job Details:

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industry: Non-profit Organizations