Thrift Store Clerk

The Salvation Army Southern California; Kodiak (AK); On-site; USD 19,286 - 24,796; Part time

Job summary

The Salvation Army Kodiak Thrift Store in Kodiak, AK is seeking a part-time Store Cashier/Sorter to handle cash, operate the register, and assist with donations and warehouse tasks. This role blends frontline customer service with light warehousing and pricing duties in a busy thrift environment.

Ideal candidates have a high school diploma, basic inventory knowledge, and the ability to manage monetary transactions accurately while upholding the store’s standards for pricing and loss prevention.

Qualifications

• High school diploma or equivalency.
• Some knowledge of inventory control, retail sales, and loss prevention.
• Ability to operate cash register, credit card machines and handle monetary transactions.
• Skill in maintaining excellent customer service by giving prompt and courteous assistance to customers.
• Current Alaska identification with acceptable criminal history record.

Responsibilities

• Maintains cash register, ringing in sales, issuing credit slips, and making corrections and/or voice.
• Assists with counting daily cash deposit and safeguards cash at all times.
• Responds professionally to telephone inquiries and routes calls as necessary.
• Receives and assists in resolving complaints from customers regarding merchandise.
• Provides for excellent customer relations by giving prompt and courteous assistance to customers, ensuring all merchandise has been properly priced.
• Stocks store, prices items, pulls items that are outdated and labels and returns them back to the warehouse.
• Receives donations and fills out customer donation receipts.
• Attends Store staff meetings and stays informed of new policies and directives.
• Assists with the loss prevention program and reports losses to management.
• Maintains store cleanliness and safety, and helps with warehouse duties as directed.
• Restocks store inventory as directed and maintains confidentiality of clients.

Skills

Cash handling

Inventory control

Customer service

Cash register operation

Monetary transactions

Education

High school diploma or equivalency

Tools

Microsoft Word

Excel

Outlook

Job description

Mission Statement

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Position Title

Store Cashier/Sorter

Department

Kodiak Thrift Store

Reports To

Store Manager

FLSA Status

Part-time / 25 hours per week; Non-exempt

Scope Of Position

The Store Cashier/Sorter is responsible for handling cash, making change, operating cash register and charge card machines while maintaining accuracy. When not attending to cashier responsibilities, time will be spent in the warehouse separating and sorting all donated material, pricing inventory and restocking merchandise as required and directed.

Minimum Qualifications

• High school diploma or equivalency.
• Some knowledge of inventory control, retail sales, and loss prevention.
• Ability to operate cash register, credit card machines and handle monetary transactions.
• Skill in maintaining excellent customer service by giving prompt and courteous assistance to customers.
• Current Alaska identification with acceptable criminal history record.

Essential Job Funcitons

• Maintains cash register, ringing in sales, issuing credit slips, and making corrections and/or voice. Accepts money, makes change, and verifies credit cards accurately and efficiently.
• Assists with counting daily cash deposit and safeguards cash at all times. May prepare a daily store report for store management.
• Responds professionally to telephone inquiries and routes calls as necessary.
• Receives and assists in resolving complaints from customers regarding merchandise.
• Provides for excellent customer relations by giving prompt and courteous assistance to customers, ensuring all merchandise has been properly priced.
• Stocks store, prices items, pulls items that are outdated and labels and returns them back to the warehouse.
• Receives donations and fills out customer donation receipts.
• Attends Store staff meetings as required and stays informed of new policies and directives.
• Assists with the loss prevention program, reporting all accidents and incidents of loss to the store management in a timely manner.
• Reports safety hazards, assists in the protection of property and buildings and helps to ensure store cleanliness inside and out.
• Works in the warehouse to sort and price items.
• Restocks store inventory as directed.
• Maintains strict confidentiality of clients and other program related information.
• Performs other related duties as assigned.
• Courteously assists donors in the removal of all donated items from the donor’s vehicle and provide receipt as requested.

Work Environment

Work is performed primarily in a hearted and ventilated store setting. Noise level is low. Brief exposure to hot, cold, and inclement weather when managing the receipt of donations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Demands

Ability to speak, sit, walk, stand, bend, squat, climb, kneel, stoop, balance, and twist on intermittent or continuous basis. Ability to grasp push, pull and reach overhead. Ability to operate a telephone. Ability to lift and move objects weighing up to 50 pounds. Visual acuity within normal limits. Ability understand verbal and written information.

Store Culture

• Commitment to The Salvation Army’s mission, a commitment to everything we do, a commitment to outcomes and measured results, a commitment to innovation and what is possible.

Software-related Skills

Microsoft Word, Excel and Outlook familiarity preferred. Working knowledge of integrated database applications and ability to use new software programs with basic training.

Language Skills

Must be able to understand, follow and give both written and oral instructions and be comfortable working with diverse individuals in face-to-face contact and over the telephone. The employee must be able to use speech and hearing for ordinary and telephone conversation.

Mathematical Skills

Must be able to perform simple calculations (addition, subtraction, multiplication, and division) and apply concepts such as ratios and percentages in practical situations.

Performance Skills

Must be punctual, organized, self-motivated, flexible, and possess a desire to learn and assist those he/she interacts with.

Protect the Mission

Must complete the online course for this area and pass the Background Checks required by The Salvation Army for employment.

Acknowledgement Of Religious Purposes Of The Salvation Army

The employee acknowledges that he/she has been informed and understands The Salvation Army’s religious purpose and status as a church. The employee agrees that he/she shall do nothing to his/her relationship with The Salvation Army as an employee to undermine its religious mission. The employee agrees and understands that his/her services are a necessary part of The Army’s religious purposes, and his/her work-related conduct must not conflict with, interfere with, or undermine such religious programs or The Army’s religious purposes.

Equal Employment Opportunity

The Salvation Army is an Equal Opportunity Employer and committed to providing a respectful environment for all applicants and employees that is free from unlawful discrimination or harassment based on age, race, color, religion, sex, national origin, marital status, disability, citizenship, sexual orientation, gender identity, gender expression, or any other characteristic protected by law. Such equal opportunity for employment will apply to recruitment and hiring, training, promotion, salaries and other compensation, transfers and layoffs or termination.

This position description should not be interpreted as all inclusive. It is intended to identify the major responsibilities and requirements of this position. The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this position statement.