Thrift Store Assistant

Nativity; Winter Haven, Northern (FL, KY); Hybrid; USD 17,000 - 21,000; Full time

Job summary

St Matthews Catholic Church Thrift Store is seeking a dedicated assistant to support daily operations, handle furniture and large donations, and provide friendly customer service. You will help with loading, inventory, and keeping the store clean and organized, while promoting the church's mission in a cooperative volunteer-friendly environment.

The role requires physical work, good communication, and the ability to work evenings or weekends as needed. Prior customer service experience is a plus.

Qualifications

• Excellent organizational skills required.
• Strong teamwork and collaboration abilities.
• Good time management and multitasking capabilities.
• Knowledge of customer service principles and practices.

Responsibilities

• Actively promote the thrift store's mission to customers and volunteers.
• Greet customers and determine their needs.
• Assist customers with loading/unloading furniture and large donations.
• Describe merchandise and explain use, care, and operation.
• Recommend merchandise based on customer needs.
• Process sales and cash or credit payments.
• Answer questions about store and merchandise.
• Help organize and maintain store inventory.
• Maintain a clean, attractive, and safe environment.
• Drive store vehicle as needed.
• Assist with weekly food pantry pickups.

Skills

Organizational skills

Teamwork

Time management

Customer service principles

Education

High School Diploma

Job description

Description

The Thrift Store Assistant for St Matthews Catholic Church reports to the Thrift Store Manager and is responsible for moving furniture and large donations and providing general services related to the satisfactory operation of the parish thrift store.

The Diocese of Orlando four core values lay the foundation for the work performed by employees:

1. Authenticity: Conviction that God has called us to reflect exteriorly our inner life of faith in our daily living
2. Respect: Aff…
3. Courage: Inspired by this gift of the Holy Spirit, we proclaim and live the Word of God fearlessly and devotedly.
4. Commitment: Individually and collectively, we are steadfast to the team and its purpose.

ESSENTIAL DUTIES AND RESPONSIBILITIES

The following duties and functions, as outlined herein, are intended to be representative of the type of tasks performed within this classification. They are not listed in any order of importance. The omission of specific statements of the duties or functions does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

• Actively promotes the vision and mission of the Thrift Store to customers and volunteers.
• Greets customers and ascertains what each customer wants or needs.
• Assists customers with loading and unloading of furniture and other large donations.
• Describes merchandise and explains use, operation, and care of merchandise to customers.
• Recommends, selects, and helps locate or obtain merchandise based on customer needs and desires.
• Computes sales prices, total purchases and receives and processes cash or credit payment.
• Answers questions regarding the store and its merchandise.
• Helps organize and maintain store inventory.
• Helps to maintain a clean, attractive, and safe environment.
• Drives for the store as needed.
• Assists the Food Pantry with weekly food pickup.
• Performs other duties as assigned.

Requirements

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

CATHOLIC FAITH

Requires an appreciation and respect for the Catholic Church and its teachings. Church employees must conduct themselves in a manner that is consistent with and supportive of the mission and purpose of the Church. Their public behavior must not violate the faith, morals or laws of the Church or the policies of the diocese.

EDUCATION and/or EXPERIENCE

High School Diploma or equivalent. Basic mathematical abilities, including the ability to add, subtract, divide, multiply, and tabulate figures.

OTHER SKILLS AND ABILITIES

Excellent organizational skills are required. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Strong teamwork skills required. Excellent time management skills required.

WORKING CONDITIONS

The working hours of this position are not limited to an 8-hour day. This person will need to be available in the evening and weekends, as needed. Must be willing to work in conditions of stress and function well under pressure. This is a labor-intensive position.

PHYSICAL and SENSORY REQUIREMENTS

This position frequently requires moving furniture and other large donations, stocking shelves, organizing donations, and keeping the store in customer-ready condition. This position also requires the ability to freely access all areas of the store including the selling floor, stock area, and register area. Operate and use all equipment necessary to run the store. Climb ladders. Move or handle merchandise throughout the store generally weighing 50-200 pounds.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements are subject to possible modifications to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the abilities and aptitudes to perform each duty proficiently. Requirements are representative of the minimum level of knowledge, skills, and ability.