Thrift Shop Sales Associate – Weekend Friendly

Northern-Virginia-Family-Services; Falls Church (VA); Sur place; USD 17 000 - 24 000; Temps partiel

Résumé du poste

Northern Virginia Family Services (NVFS) in Falls Church, VA is seeking a Sales Associate for the Clock Tower Thrift Shop. You will deliver quality customer service, process transactions, and help maintain an attractive sales floor to maximize daily sales.

This on-site role requires reliability, strong communication, and teamwork with staff and volunteers. Weekend availability and ability to lift up to 10 pounds are part of the job; compensation is $15 per hour.

Qualifications

• Experience handling cash and making change accurately.
• Previous retail or thrift store customer service preferred.
• Must communicate effectively in English; Spanish a plus.

Responsabilités

• Accurately process customer purchases, returns, and other POS transactions while handling cash, credit, and electronic payments.
• Balance the cash drawer and follow cash-handling procedures.
• Maintain the appearance and cleanliness of checkout and customer service spaces.
• Create a superior customer experience for shoppers, donors, and visitors.
• Engage customers, understand their needs, and identify sales opportunities.
• Stock, organize, and replenish merchandise throughout the sales floor.
• Create visually appealing displays that showcase merchandise and encourage sales.
• Ensure shelves and displays remain organized, clean, and stocked throughout the day.
• Rotate merchandise and assist with seasonal displays, promotions, and store resets.
• Process merchandise and store donations according to guidelines.
• Collaborate with Store Manager, staff, and volunteers to achieve goals.
• Foster a welcoming and inclusive environment for customers, donors, volunteers, and staff.
• Assist with inventories, events, marketing, and other projects as needed.
• Attend meetings and provide regular updates to store leadership.

Connaissances

Cash handling

Customer service

Retail sales

English fluency

Teamwork

Multitasking

Reliability

POS terminal

Outils

POS terminal

Credit card processing

Description du poste

Northern Virginia Family Services (NVFS) in Falls Church, VA is seeking a Sales Associate for the Clock Tower Thrift Shop. You will deliver quality customer service, process transactions, and help maintain an attractive sales floor to maximize daily sales.

This on-site role requires reliability, strong communication, and teamwork with staff and volunteers. Weekend availability and ability to lift up to 10 pounds are part of the job; compensation is $15 per hour.