Threat & Workplace Violence Program Manager (Remote)

Capital One; United States; Remote; USD 122,000 - 167,000; Full time

Job summary

Capital One is seeking a Threat Assessment Manager for its Global Workplace Services Threat Management Team. The role focuses on assessing workplace violence threats, supporting security concerns, and coordinating with Legal, HR, and outside agencies.

The position includes on-call responsibilities and multiple locations with formal salary ranges. The ideal candidate has a Bachelor’s degree, 4+ years in threat assessment and investigations, and professional BTAM-style experience.

Qualifications

• Adapt communication styles to audience needs and translate requirements clearly.
• Lead complex discussions and engage senior leaders directly.
• Balance partner requirements and drive structured project outcomes.
• Collaborate across departments to execute major launches and initiatives.
• Develop and deliver training in threat assessment and WPV topics.

Responsibilities

• Maintain confidentiality of data at all times.
• Provide direct support to associates in crisis.
• Stay current on tools to monitor threats.
• Share information with management promptly.
• Maintain case management for threatening incidents.
• Complete ongoing training and ATAP/threat assessment certifications.
• Conduct threat assessments and investigations.
• Collaborate with Legal, HR, and other partners on WPV issues.
• Prepare documentation on persons of interest or concern.
• Recommend mitigation methods aligned with best practices and regulatory requirements.
• Liaise with law enforcement on criminal incidents.
• Participate in professional security organizations (ATAP/ASIS).
• Consult on terminations requiring security support.
• Develop and deliver training for WPV prevention and response.

Skills

Adapt communication styles

Team collaboration

Education

Bachelor's Degree

Master's Degree in Security Management / Criminal Justice / Psychology

Job description

Capital One is seeking a Threat Assessment Manager for its Global Workplace Services Threat Management Team. The role focuses on assessing workplace violence threats, supporting security concerns, and coordinating with Legal, HR, and outside agencies.

The position includes on-call responsibilities and multiple locations with formal salary ranges. The ideal candidate has a Bachelor’s degree, 4+ years in threat assessment and investigations, and professional BTAM-style experience.