Threat Investigator Team Lead

Discord; Charlotte Amalie (United States Virgin Islands); Remote; USD 132,000 - 149,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) plan

Paid time off

Parental leave

Life and disability insurance

Equity

Job summary

Discord is seeking a Threat Investigations Team Lead to manage a small group of investigators and analysts focused on detecting and disrupting violent and extremist actors. You’ll coach, guide complex cases, and collaborate with law enforcement and partners.

US-based, remote is allowed, with a Bay Area office option. Base salary ranges from $132,000 to $148,500 USD per year, with equity and comprehensive benefits including health, retirement, PTO and parental leave.

Qualifications

• 5+ years in threat intelligence, investigations, incident response, or related field.
• At least 2 years of people-management experience.
• Deep expertise in at least one extremist or violent-threat-actor ecosystem.
• Ability to coach investigators and raise quality standards.
• Strong judgment in ambiguous, fast-changing situations balancing harm reduction with policy, legal, operational, and company-risk considerations.
• Fluency with investigative and case-management tooling; ability to use data to guide priorities.
• Strong written and verbal communication, translating complex subjects for non-expert audiences.
• Collaborative, cross-functional work across teams/time zones.

Responsibilities

• Manage, coach, and develop a small team of investigators and analysts, setting clear expectations and providing timely, actionable feedback.
• Own the team’s investigative quality, workload prioritization, queue health, and performance.
• Serve as the first point of escalation for complex, high-risk investigations.
• Guide deep-dive network investigations and build the team’s tradecraft across case development, network analysis, proactive detection, and intelligence production.
• Translate investigative signals and subject-matter expertise into threat prioritization and enforcement recommendations.
• Coordinate with law enforcement, government, industry, and external partners.
• Support hiring, onboarding, performance management, and career development while fostering an inclusive culture.

Skills

Threat intelligence

Investigations

Incident response

People management

Data analysis

Communication

Cross-functional collaboration

Tools

Investigation tooling

Case management tools

Job description

Discord has a highly engaged community of millions of daily active users who use the platform for many different reasons, but there’s one thing that nearly everyone does: play video games.

Discord’s mission is to give people the power to create space to find belonging in their lives. Every day, millions of people trust Discord to be a place where they can talk, spend time together, and build community. Keeping that space safe starts with teams like ours.

Discord’s Violent Actors Team, part of the broader Threat Operations organization within Trust & Safety, identifies and disrupts violent and extremist actors and networks. As Threat Investigations Team Lead, you will manage and develop a team of investigators and analysts responsible for detecting, investigating, and disrupting ongoing and emerging threats.

You will be a player-coach: setting a high bar for investigative quality while staying close enough to the work to guide complex cases and incident response. You will help early-career investigators build their tradecraft, turn investigative findings into actionable intelligence, and collaborate with internal and external partners during high-risk incidents. You will report to the team’s Senior Manager.

This position is US-based and can be remote but if you live in the Bay Area, you're welcome to work from our beautiful SF office. #LI-Remote

What You’ll Be Doing

• Manage, coach, and develop a small team of investigators and analysts, setting clear expectations and providing timely, actionable feedback.
• Own the team’s investigative quality, workload prioritization, queue health, and performance.
• Serve as the first point of escalation for complex, ambiguous, or high-risk investigations, helping the team make sound and well-documented decisions.
• Act as a player-coach: guide deep-dive network investigations, build the team’s tradecraft across case development, network analysis, proactive detection, and intelligence production, and help the team identify new detection and disruption opportunities.
• Translate investigative signals and subject-matter expertise into recommendations about threat prioritization, policy gaps, and enforcement interventions.
• Coordinate with law enforcement, government, industry, and other external partners when investigations or incidents require external engagement.
• Support hiring, onboarding, performance management, and career development while fostering an inclusive, resilient, and sustainable team culture.

What You Should Have

• 5+ years of experience in threat intelligence, investigations, incident response, or a related field, with at least 2 years of prior people-management experience.
• Deep expertise in at least one extremist or violent-threat-actor ecosystem, with the analytical flexibility to develop proficiency across new harm areas as priorities evolve.
• Demonstrated ability to coach investigators, raise quality standards, deliver constructive feedback, and support the growth of people at different stages of their careers.
• Strong judgment in ambiguous, fast-changing situations — including defining scope, proposing solutions, and driving work to completion with limited oversight — while balancing immediate harm reduction against policy, legal, operational, and company-risk considerations.
• Fluency with investigative and case-management tooling, and the ability to use data and detection signals to guide team priorities.
• Strong written and verbal communication skills, including the ability to translate complex and sensitive subjects for non-expert audiences.
• A collaborative approach to cross-functional work, with the ability to build consensus and coordinate across teams, disciplines, and time zones.

Bonus Points

• Experience supporting teams that regularly work with sensitive or potentially disturbing material.
• Additional language proficiency, particularly in languages relevant to high-harm threat-actor communities.
• Experience presenting complex threat findings to senior leaders or external audiences.

This position is US-based and can be remote but if you live in the Bay Area, you’re welcome to work from our beautiful SF office.

The base salary range for this full-time position is listed below. This position will also be eligible for equity and benefits. Benefits include medical, dental, and vision insurance; a 401(k) plan; life and disability insurance; paid time off; and paid parental leave. Our salary ranges are determined by role and level. Within the range, individual pay is determined by additional factors, including job-related skills, experience, and relevant education or training. Please note that the compensation details listed in role postings reflect the base salary only, and do not include equity, or benefits. Applications for this role are accepted on an ongoing basis.

Base Salary

$132,000 — $148,500 USD

Why Discord?

Why Discord?
Discord plays a uniquely important role in the future of gaming. We're a multiplatform, multigenerational and multiplayer platform that helps people deepen their friendships around games and shared interests, and helps developers build and grow their businesses. We believe games give us a way to have fun with our favorite people, whether listening to music together or grinding in competitive matches for diamond rank. Join us in our mission! Your future is just a click away!

Discord is committed to inclusion and providing reasonable accommodations during the interview process. We want you to feel set up for success, so if you are in need of reasonable accommodations, please let your recruiter know.

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