Threads Brand Ambassador

Atlanta Braves; Atlanta (GA); On-site; USD 80,000 - 100,000; Part time

Job summary

Join a dynamic team with the Atlanta Braves as a Threads brand ambassador, where you will be the face of our retail operations. This exciting role involves delivering exceptional customer service, showcasing your knowledge of merchandise, and contributing to a vibrant retail environment throughout the year. With a focus on teamwork and flexibility, you will engage with fans and help create memorable experiences. If you are high-energy, passionate about retail, and ready to embrace the thrill of baseball season, this opportunity is perfect for you!

Qualifications

• Experience in retail sales or customer service is preferred.
• Must have outstanding communication skills and a friendly personality.

Responsibilities

• Provide outstanding customer service and assist with merchandise inquiries.
• Maintain store inventory and assist management with restocking.

Skills

Customer Service

Communication Skills

Teamwork

Retail Sales Experience

Flexibility

Job description

If you are driven to deliver exceptional fan experiences that are beyond anything possible elsewhere and interested in working alongside a team of innovators and enthusiastic over-achievers, you will enjoy working with us!

Position Overview:

The Atlanta Braves are looking for high energy and friendly individuals to add to our Retail team throughout the 2025 season. As a Threads brand ambassador, you will be the frontline staff for the Threads retail location year-round operation. This requires excellent customer service, communication skills, and availability to work any day as needed throughout the year. Our store opens every day year-round, so flexibility/availability with scheduling is a must.

Responsibilities:

• Greeting customers and responding to questions pertaining to the merchandise, all while providing outstanding customer service.
• Knowledge of operating registers.
• Learning the loaded ticket functions and other promotional discounts for eligible customers.
• Being proactive during your shift and taking ownership of our store inventory and overall appearance.
• Superior product knowledge of all brands and material while ensuring that all merchandise is correctly labeled and displayed.
• Recommend, select, and help locate or obtain merchandise based on customers’ needs.
• Willingness to work as a team to reach daily sales goals.
• Assist management team in restocking store inventories prior to and after games.
• Receive and assist with checking in merchandise from distribution centers and cross-checking proper inventory paperwork.
• Assist with pulling product and calling customers to process phone order sales.
• Other duties, functions, and special projects and responsibilities as assigned by manager.
• Assisting distribution center teams as needed.

Qualifications:

• Previous experience in retail sales or customer service preferred.
• High-energy, friendly personality.
• Outstanding communication skills. Ability to communicate with coworkers, guests, and managers.
• Availability to work 29.5 hours per week.
• Ability to work long hours, weekends, and holidays in various weather conditions including heat, cold, rain, etc.
• Obtain a basic understanding and knowledge of Braves baseball.
• An interest in personal style & follower of current fashion trends.
• Have reliable transportation to and from work for all games.
• Must complete a successful background check.

The Atlanta National League Baseball Club, LLC is an equal opportunity employer. A diverse workforce representing varied backgrounds, perspectives, and experiences is key to delivering on our business promise to our fans and the communities we serve. All qualified candidates are welcome to apply.