THP DISPATCHER - 10262026-82104

State of Tennessee; Nashville (TN); On-site; USD 41,000 - 51,000; Full time

Benefits offered by this job

Shift differential +10%

Job summary

State of Tennessee in Nashville seeks a dispatcher for the Safety and Homeland Security Department. This in-office role coordinates communications between field personnel and agencies, dispatches police and support services, and monitors incidents 24/7.

You will handle alerts, maintain records, and provide accurate information to responders. Requires high school diploma, U.S. citizenship, and willingness to undergo background, physical, and psychological evaluations.

Qualifications

• Education equivalent to graduation from a standard high school.
• Be at least eighteen (18) years of age and a U.S. citizen.
• Agree to criminal history disclosure and fingerprint checks.
• Pass physical and psychological evaluations as required.

Responsibilities

• Monitors location/status of field personnel and dispatches units as needed.
• Operates statewide emergency teletype and radio systems and notifies agencies.
• Transmits information to appropriate agencies and personnel.
• Provides motorist and public information and directions.
• Completes required reports within set time frames.

Skills

Active Learning

Critical Thinking

Reading Comprehension

Speaking

Writing

Education

High school diploma or equivalent

Tools

Dispatch CAD System

Two-Way Radio

Law Enforcement Databases

Standard Office Equipment

Job description

State of Tennessee Job Information

Opening Date/Time 10/26/2026 12:00AM Central Time

Job Information

Opening Date/Time 10/26/2026 12:00AM Central Time

Closing Date/Time 11/15/2026 11:59PM Central Time

Salary (Monthly) $3,667.00 - $4,578.00

Salary (Annually) $44,004.00 - $54,936.00

Job Type Full-Time

City, State Location Nashville, TN

Department Safety and Homeland Security

LOCATION OF (25) POSITION(S) TO BE FILLED: DEPARTMENT OF SAFETY & HOMELAND SECURITY, DAVIDSON COUNTY

This position has a 10% shift differential added to the salary.

This position requires a Security Clearance Background prior to employment.

This position is designed as in office.

For More Information, Visit The Link Below https://www.tn.gov/content/dam/tn/safety/documents/MemoHiringProcessDuration.pdf

Qualifications

Education and Experience: Education equivalent to graduation from a standard high school.

Necessary Special Qualifications

• Be at least eighteen (18) years of age.
• Be a citizen of the United States.
• Have a good moral character, as determined by investigation.
• Complete a criminal history disclosure form in a manner approved by the appointing authority.
• Agree to release all records involving their criminal history to the appointing authority.
• Supply a fingerprint sample in a manner prescribed by the TBI for a fingerprint based criminal history records check.
• Not have been convicted or pleaded guilty to or entered a plea of nolo contendere to any felony charge or to any violation of federal or state laws or city ordinances relating to force, violence, theft, dishonesty, gambling, liquor, or controlled substances, Tennessee Code Annotated 7-86-205.
• Not have been discharged under any other than honorable conditions from any branch of the United States armed forces.
• Pass a physical examination administered by a licensed physician that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position.
• Upon appointment, successfully complete a prescribed course of instruction approved by the Tennessee Department of Safety and Homeland Security.
• Pass a psychological evaluation administered by a licensed mental health professional that is consistent with the Americans with Disabilities Act and that relates to the essential functions of the position.

Overview

An employee in this classification is responsible for coordinating and directing communication between field personnel and relevant agencies, ensuring efficient response to emergencies or requests for assistance from the public or performing staff work of routine difficulty. They manage and prioritize incoming communications, dispatch emergency response personnel to incidents, monitor incidents in progress, and provide information and support during active situations. This class differs from THP Dispatcher Supervisor in that the latter supervises employees in this class and is responsible for supervising a team of dispatchers or performing staff work of average difficulty. Those employed in this classification may work a variable shift and are subject to call-out 24/7/365.

Responsibilities

• Monitors the location and status of field law enforcement personnel by multiple channel two-way radio on a regular basis and dispatch additional law enforcement personnel to assist with handling certain situations and to provide emergency response to officers in distress; verify trooper/road personnel location and status to ensure their safety during traffic stops, crashes, commercial motor vehicle inspections and motorists assists at the pre-assigned time intervals.
• Operates and monitors statewide emergency teletype and radio communications systems and receive notification of emergency or disaster situations, including hazardous materials spills, tornadoes, flash flooding and the search and rescue of specific individuals or groups; evaluates the nature of the emergency and notifies by telephone, teletype and/or multiple channel two-way radio, agencies or pertinent individuals with the expertise and/or authority to handle the situation.
• Monitors detection of an alert when road personnel receive possible confirmation of stolen vehicles/articles or wanted persons and/or the terrorist watch list.
• Monitors CAD for unit emergency alarm; check trooper status and send appropriate backup if the Trooper fails to respond.
• Receives law enforcement information by telephone, teletype, and multiple channel two-way radio, and transmits messages based on this information to the appropriate law enforcement agencies or personnel; receives and transmits information on motor vehicle crashes, fatalities, and hazardous weather conditions and handles communications requests for information regarding driver's license, motor vehicle or boat title and registration, wanted or missing persons, and wrecker and ambulance services.
• Provides motorist assistance, general assistance, emergency assistance, and public information and directions in an efficient, courteous, knowledgeable manner treating all customers with dignity and respect.
• Completes required reports, forms and documents within the established time frames, (including but not limited to travel claims, time and labor, etc.).

Competencies (KSA's)

Competencies

• Manages Conflict
• Manages Complexity
• Communicates Effectively
• Customer Focus
• Manages Ambiguity

Knowledge

• Clerical
• Microsoft Office
• Geography
• Customer and Personal Service
• Telecommunications

Skills

• Active Learning and Listening
• Critical Thinking
• Reading Comprehension
• Speaking
• Writing

Abilities

• Verbal and Written Communication
• Deductive Reasoning
• Memorization
• Oral Comprehension and Expression
• Written Comprehension and Expression

Tools & Equipment

• Standard Office Equipment
• Dispatch CAD System
• Two-Way Radio
• Law Enforcement Databases

TN Driver Standards

State of Tennessee positions that may involve driving responsibilities require candidates to meet the following minimum driver qualifications:

• A valid driver's license
• For the past five years, the candidate's driver record must not have record of the following violations: driving under the influence (DUI), reckless driving, license suspension for moving violations, more than 4 moving violations.

Please include your Driver's License Information under the Licenses and Certifications section of your application.

• Agencies may allow an exception based on other factors.