This Way ONward Seasonal Sales Associate - Orlando (Vin)Premium

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Part time

Job summary

Join a forward-thinking company as a Seasonal Sales Associate, where your passion for customer service will shine. In this role, you will connect with customers, providing them with exceptional service and product knowledge. Your expertise will help inspire and outfit customers while promoting brand loyalty. This role is perfect for individuals who thrive in a dynamic environment and are eager to learn and grow. Be part of a team that values collaboration and customer satisfaction, making a significant impact in the retail space.

Qualifications

• Effective communicator with a focus on customer engagement.
• Able to handle customer interactions professionally and courteously.

Responsibilities

• Provide excellent customer service and build brand loyalty.
• Support store leadership and collaborate effectively with team members.

Skills

Customer Service

Communication

Problem Solving

Product Knowledge

Education

Job Readiness Training

Job description

This Way ONward Seasonal Sales Associate - Orlando (Vin)Premium

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product knowledge and use this expertise to educate, inform, inspire, and outfit the customer. You will provide information on current merchandise, store promotions, and events, while executing operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers, build brand loyalty, and deliver results with productivity.

What You'll Do

• Become an expert in the brand's selling behaviors and leverage these behaviors with every customer to provide a premium experience.
• Serve as a role model to achieve store priorities, with the customer as the primary focus.
• Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed timely and efficiently.
• Build and share expertise in a specialized functional area.
• Support store opening and closing procedures as needed.
• Listen to customers and ask questions to understand their needs, providing appropriate service.
• Handle unique or complex customer interactions professionally and courteously.

Who You Are

• Have successfully completed job readiness training through one of Gap Inc.'s nonprofit partners.
• Effective communicator with the ability to utilize technology and engage with customers and team members to meet goals.
• Problem solver focused on continuous improvement, always learning, open to feedback, and taking action as needed.
• Able to handle customer interactions and concerns professionally and courteously.
• Able to learn procedural knowledge through on-the-job training.

About the Company

Gap Inc. is the largest specialty retailer in the United States and ranks third globally in total international locations, behind Inditex Group and H&M. As of September 2008, the company employs approximately 135,000 people and operates 3,727 stores worldwide, including 2,406 in the U.S.