This Way ONward Seasonal Sales Associate - Baybrook Square S/C

Gap Inc.; United States; Remote; USD 30,000 - 40,000; Full time

Job summary

Ein innovatives Unternehmen sucht engagierte Mitarbeiter, die Kunden durch exzellenten Service begeistern. In dieser Rolle werden Sie zum Experten für Produkte und helfen, die Marke zum Leben zu erwecken. Ihre Aufgaben umfassen die Unterstützung von Kunden im Verkaufsraum, das Anbieten von Outfit-Vorschlägen und die Förderung von Loyalitätsprogrammen. Wenn Sie eine Leidenschaft für Mode und Kundenservice haben und in einem dynamischen Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Erfolgreich abgeschlossenes Jobbereitschaftstraining bei Gap Inc’s gemeinnützigen Partnern.
• Fähigkeit, technologische Hilfsmittel effektiv zu nutzen.

Responsibilities

• Kunden anerkennen und unterstützen; Merchandise effizient lokalisieren.
• Stil- und Outfitvorschläge unterbreiten und Kunden über Loyalitätsprogramme informieren.

Skills

Kundenservice

Kommunikation

Problemlösungsfähigkeiten

Technologiekompetenz

Education

Jobbereitschaftstraining

Job description

About the RoleIn this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.What You'll Do

• Acknowledge and assist customers; locate merchandise efficiently using various methods; answer questions quickly and accurately

• Offer style and outfit suggestions to the customer, utilizing mannequins and displays for inspiration

• Promote loyalty by educating customers about our loyalty programs

• Leverage omni channel offerings to deliver a frictionless customer experience

• Support sales floor, fitting room, check out, back of house, processes as required

• Courteous and responsive to internal/external request

• Exchange and verifies job related information to provide support

Who You Are

• Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners

• Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals

• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required

• Able to handle customer interactions and potential issues/concerns courteously and professionally

• Ability to learn procedural knowledge acquired through on-the-job training