This Way ONward Sales Associate - Northfield at Stapleton

Gap Inc.; United States; Remote; USD 80,000 - 100,000; Part time

Job summary

Gap Inc. is seeking a part-time Sales Associate for a remote role. Responsibilities include engaging customers, providing premium service, and supporting store leadership in operational processes. Ideal candidates will have strong communication skills, problem-solving abilities, and prior job readiness training. This is an opportunity to connect with customers and build brand loyalty.

Qualifications

• Engage with customers and provide premium customer service.
• Utilize technology effectively to engage customers.
• Open to feedback and takes action as required.

Responsibilities

• All associates are expected to become experts in the brand's selling behaviors.
• Support store leadership to ensure work tasks are completed efficiently.
• Handle unique or complex customer interactions.

Skills

Communication

Problem-solving

Customer service

Education

Job readiness training

Job description

This Way ONward Sales Associate - Northfield at Stapleton

Pay Competitive

Location Remote

Employment type Part-Time

Job Description

Req#: R108250

About the Role

In this role, you will engage and connect with our customers by providing excellent customer service. You will be an expert in product and use this expertise to educate, inform, inspire and outfit the customer. You will offer information to the customer on current merchandise assortment, store promotions and events, and execute operational processes effectively and efficiently. Your goal is to bring our brand to life for our customers while building brand loyalty and delivering with productivity.

What You'll Do

• All associates are expected to become experts of the brand's selling behaviors, leveraging these behaviors with every customer who walks through our doors and allowing us to provide a premium customer experience.
• Serve as a role model to achieve priorities in store, with the customer as the primary focus
• Support the store leadership team to collaborate effectively with employees and ensure work tasks are completed in a timely and efficient manner
• Build and share expertise in an assigned specialized functional area
• Support completion or work processes before or after the store closes as needed inclusive of opening and/or closing the store
• Listen and ask questions to solicit feedback to understand needs and provide service
• Handle unique or complex customer interactions

Who You Are

• Has successfully completed job readiness training at one of Gap Inc’s nonprofit partners
• Effective communicator with the ability to utilize technology effectively and engage with customers and your team to meet goals
• Problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Ability to learn procedural knowledge acquired through on-the-job training


This position is anticipated to remain open for the next two weeks, although the duration might be adjusted based on the needs of the Company, potentially extending or shortening this timeframe.

About the company

Gap Inc. is the largest specialty retailer in the United States, and is 3rd in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.

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