Thermo King Technician - El Paso

THERMO KING WEST, INC.; Horizon City (TX); On-site; USD 40,000 - 65,000; Full time

Job summary

Thermo King West is seeking an entry-level Service Technician to diagnose and repair transport temperature equipment. The role emphasizes quality, safety, and customer service while training on Thermo King systems.

Candidates should have a high school diploma or equivalent and basic computer skills; EPA certifications are preferred. Overtime and travel may be required as part of the position, with career progression through Apprentice to Master Technician levels.

Qualifications

• Basic knowledge of mechanical, transport refrigeration, and/or electrical systems.
• Willingness to learn and be trained on Thermo King equipment.
• Strong problem-solving and manual dexterity.

Responsibilities

• Proactively diagnose transport temperature equipment and perform repairs with quality.
• Conduct routine maintenance on transport temperature control equipment.
• Install transport temperature control equipment according to Thermo King specs.
• Perform Auxiliary Power Unit installations, repairs and service as needed.
• Maintain current knowledge of Thermo King products and service bulletins.

Skills

Mechanical understanding

Transport refrigeration

Electrical systems

Basic computer skills

Education

High school diploma or equivalent

Job description

Thermo King Service TechnicianThermo King West consists of nine family-owned dealerships involved in trailer repair, transport refrigeration, and other lines of business. In recent years we have been granted the prestigious Thermo King dealer of the year award in North America. We are a growing successful business that takes pride in caring for our customers and treating our employees well. Thermo King West is known to be a great place to work and our employees take pride in the service they provide our customers. The job description is listed below.Basic QualificationsBasic understanding of mechanical, transport refrigeration, and/or electrical systems preferred but will train. Experiences could include:Diesel enginesHeavy equipment repairLight duty mechanicsHeavy wheel mechanicsHigh school diploma or equivalent preferred; related vocational or technical training preferredBasic computer skills and knowledge requiredValid EPA 608 Type II, 609 certification preferredValid driver’s license requiredAbility to obtain a DOT medical card if requiredMust be able to meet insurability standards for various dealer vehiclesSuccessful completion of all pre-employment screeningAbility to work overtime as requiredAbility to travel as required for training or to meet customers’ needsOwning a complete set of quality hand tools is preferredEssential Responsibilities of Entry-Level Thermo King Technician Position:Proactively conduct diagnostic procedures on transport temperature equipment and perform necessary repairs with efficiency and high-quality standardsEfficiently perform prescribed, routine maintenance procedures on transport temperature control equipment with high quality standardsEfficiently install transport temperature control equipment according to Thermo King specifications with high quality standardsEfficiently perform Auxiliary Power Unit installation, repairs and service with high quality standardsMaintain current knowledge of Thermo King new product developments and service bulletins/campaignsAdherence to all dealer and Thermo King standards and work proceduresMaintain CERTI-TECH certification level and participate in other training as required per national Thermo King standardsMaintain dealer and Thermo King confidentialityMaintain good housekeepingAdherence to all safety proceduresMaintain required paperwork to support dealership and Thermo King requirementsAdditional duties and responsibilities as requiredTechnician Levels / Career PathTechnician level and pay grade is based on experience in the industry or similar.Advancement in the Thermo King Service Technician position is as follows:Apprentice TechnicianCertified TechnicianProfessional TechnicianMaster TechnicianAlternatively, specialty certifications such as Bus or Flat-Rate Technician may be availableKey Success FactorsDelivering superior customer satisfaction through high quality and efficient serviceProblem solving and relationship building skillsEffective and proactive communicationDemonstrating good judgment and decision-making skillsAbility to work with little or no supervisionDesire to learn and continuously improve self and surroundingsDrive to meet and exceed productivity standards