Therapy Team Lead, Arizona, Remote

Ascend Healthcare; Phoenix (AZ); Remote; USD 88,000 - 96,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, Vision, Life and LTD

PTO + Holidays, CEU stipend

Collaborative Environment

Remote-first setting

Job summary

Ascend Healthcare is seeking a Therapy Team Lead who provides direct patient care while guiding a team of Therapists at a CHC site. The role balances clinical duties (80–85%) with leadership and operations.

You will monitor metrics, support onboarding, coaching, and ensure compliance, while collaborating with Clinical Operations and Therapy leadership to optimize workflows and deliver high-quality care.

Qualifications

• Active and unrestricted independent license (LCSW, LPC, LMFT) in state of primary residence and state of therapy services being rendered.
• 3+ years of clinical experience in behavioral health
• Board-certified to provide clinical supervision
• Prior leadership experience
• Prior policy and procedure development experience (preferred)

Responsibilities

• Provide direct patient care within the Ascend model, with 80–85% clinical duties and 15–20% administrative responsibilities.
• Oversee assigned Therapy direct reports; monitor productivity and schedule utilization.
• Support onboarding of new Therapists and integration into the team.
• Provide coaching, conduct bi-annual performance evaluations, and support professional development.
• Assist with policy/procedure development and compliance initiatives; ensure regulatory alignment.
• Coordinate with Clinical Operations and Therapy leadership to optimize workflows and training.

Skills

Independent license (LCSW/LPC/LMFT)

Clinical leadership

Behavioral health experience

Clinical supervision

Policy development

Job description

Ascend Healthcare is committed to providing fully integrated, quality psychiatric and behavioral health services in a compassionate, convenient, and affordable manner. We work with external partners to provide services to patients across the country through integrated psychiatric medication management, substance use disorder treatment, counseling services, peer support and care coordination for seamless patient care. We believe in a "no wrong door" treatment model which finds ways to say "yes" to any patient referral rather than a multitude of exclusionary criteria found elsewhere. This approach reflects our values of improved patient and clinician experience, better outcomes, and lower costs.

The Ascend StoryFounded to transform mental health care access, Ascend Healthcare delivers integrated psychiatric medication management, substance use disorder treatment, counseling services, peer support and care coordination for seamless patient care. We partner directly with health centers to build fully integrated, sustainable behavioral health programs—bringing deep clinical expertise, operational support, and long-term stability.

Our work environment fosters:

• Collaboration and teamwork
• Patient-First Mindset
• Work from home opportunities
• Career Growth and Professional Development Training

Why Ascend?

You’ll be joining a team delivering innovative, compassionate care to communities that need it most. At Ascend, your work drives real impact—and your career grows alongside it. We believe in a "no wrong door" treatment model that finds ways to say "yes" to any patient referral rather than a multitude of exclusionary criteria found elsewhere.

Position Overview:

The Therapy Team Lead provides direct patient care while managing an assigned team of Therapists at their designated CHC site. The Team Lead serves as the first point of contact for clinical and operational issues, monitoring performance metrics such as schedule utilization, encounter completion, documentation timeliness, and collaborating with cross-functional leadership to align team performance with organizational goals. The Team Lead also supports onboarding, provider engagement, and workflow optimization to ensure effective integration and consistency across the assigned team. While the position has direct oversight of a team of Therapists, the position may also assist with projects and operations within other service lines as needed. This role balances clinical responsibilities with leadership duties focused on provider support, quality assurance, and operational efficiency.

Key Areas of Ownership:

• Provide direct patient care within the Ascend model, maintaining a clinical schedule that balances administrative duties, as determined by organizational leadership. The team lead position is slated for 80% to 85% direct patient care, 15% to 20% administrative responsibilities. This is subject to change as the company needs evolve.
• Oversight of assigned Therapy direct reports by monitoring productivity, documentation timeliness and schedule utilization; serve as the first point of escalation for operational efficiencies.
• Support onboarding initiatives and integration of new Therapists.
• Provide proactive coaching, conduct bi-annual performance evaluations, and assist with professional development opportunities, ensuring a consistent level of accountability is maintained related to patient impact and quality of care.
• Address routine clinical questions when appropriate, while ensuring providers follow supervision and CEED guidance channels.
• Participate in training, orientation, and quality assurance initiatives, including chart reviews, to ensure documentation is accurate and meets regulatory compliance.
• Contribute to policy and procedure development, compliance initiatives, and timely resolution of patient complaints.
• Coordinate with Clinical Operations, CEED, Clinical Supervisors and Therapy leadership to optimize interdisciplinary workflows and training programs.
• Perform additional leadership and operational responsibilities as assigned.

Qualifications:

• Active and unrestricted independent license (LCSW, LPC, LMFT) in state of primary residence and state of therapy services being rendered. (required)
• 3+ years of clinical experience in behavioral health (required)
• Board-certified to provide clinical supervision (required)
• Prior leadership experience (required)
• Prior policy and procedure development experience (preferred)

Physical Requirements: This is a fully remote position but may require in-person attendance as company needs arise. Please be aware the below physical requirements should be considered prior to applying to the position:

• Prolonged Sitting : Ability to sit for extended periods during working hours.
• Manual Dexterity : Good hand-eye coordination and manual dexterity for using a computer keyboard, mouse, and other office equipment.
• Visual Requirements : Adequate vision for reading computer screens and documents.
• Communication : Clear verbal and written communication skills for virtual meetings and correspondence.
• Hearing : Sufficient hearing ability for participating in phone calls or virtual meetings.
• Work Environment : Access to a quiet, dedicated workspace free from distractions with reliable internet connectivity.

Perks

• Competitive Salary
• Medical, Dental, Vision, Life and LTD benefits
• PTO + Company HolidaysYearly CEU Stipend
• Collaborative Environment
• Remote-first setting

Benefits:

• 401(k)
• 401(k) matching
• Dental Insurance
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Schedule is flexible for 4, 10-hour shifts or 5, 8-hour shifts

Base Compensation: $88,000-$96,000Ascend Healthcare Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status. Ascend Healthcare is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. Ascend Healthcare participates in conducting comprehensive background checks and drug screenings for all potential employees as a contingency to gaining employment status.