Therapy Operations Coordinator

Rothman; Northern (KY); Hybrid; USD 33,000 - 46,000; Full time

Job summary

Rothman Orthopaedics in Malvern, PA is seeking a full-time Therapy Operations Assistant to support front desk operations and therapy sessions. Responsibilities include insurance verification, authorizations, patient scheduling, and co-pay collection, with daily routine tasks and collaboration with hand and physical therapists.

The role requires high school graduation, medical office experience, and proficiency with MS Office; the schedule includes Tue/Wed and Thu shifts, totaling about 32 hours

Qualifications

• High School Diploma or GED required
• One year experience in medical or therapy office preferred
• Medical office procedures and medical terminology required
• Computer skills including MS Office required

Responsibilities

• Greets patients and visitors.
• Checks in patients, updates demographic and insurance information in ECW.
• Collects co-payments, self-pay and supply payments.
• Checks out and schedules follow-up appointments with PT or Hand Therapy.
• Manages scheduling to maximize patient access and therapist flow.
• Verifies PT/HT benefits and insurance authorizations.
• Prepares patient packets and uses ECW to scan documents.
• Answers phone calls, screens messages, and provides information.
• Maintains front desk area and re-stocks supplies.
• Batch out and balance end-of-day payments.

Job description

Rothman Orthopaedics in Malvern, PA is seeking a full-time Therapy Operations Assistant to support front desk operations and therapy sessions. Responsibilities include insurance verification, authorizations, patient scheduling, and co-pay collection, with daily routine tasks and collaboration with hand and physical therapists.

The role requires high school graduation, medical office experience, and proficiency with MS Office; the schedule includes Tue/Wed and Thu shifts, totaling about 32 hours