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A leading healthcare provider seeks a dedicated individual to assist in patient care and clerical tasks. The role involves supporting therapists, ensuring compliance with safety standards, and maintaining a clean environment. Ideal candidates should possess strong communication skills and a commitment to patient satisfaction.
Full Time (40 hrs/wk) , Day Shift , Varies
JOB SUMMARY
Assists in patient care and related activities as instructed by the physical therapist, physical therapist assistant, occupational therapist, certified occupational therapist assistant or speech language pathologist.
Monitors inventory, clinical areas, patient waiting area as assigned to ensure optimal delivery of services.
Performs clerical functions including but not limited to the following: taking inventory, ordering supplies, photocopying, answering telephone, faxing, scheduling, word processing, database input, voice mail operations, generation of computer reports and filing.
Clean and organize work area and disinfect equipment after treatment
Instruct, motivate, safeguard and assist patients practicing exercises and functional activities, under direction of medical staff.
Secure patients into or onto therapy equipment.
Transport patients to and from treatment areas, using wheelchairs or providing standing support.
Confer with physical therapy staff or others to discuss and evaluate patient information for planning, modifying, and coordinating treatment.
Maintain equipment and furniture to keep it in good working condition, including performing the assembly and disassembly of equipment and accessories.
Change linens, such as bed sheets and pillow cases.
Arrange treatment supplies to keep them in order.
Assist patients to dress, undress, and put on and remove supportive devices, such as braces, splints, and slings.
Demonstrates the ability to listen to and understand information and ideas presented through spoken words and sentences.
Demonstrates the ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem and alerts the appropriate person.
ESSENTIAL FUNCTIONS
PATIENT / CUSTOMER
Essential Accountabilities
Ensures communication and collaboration with supervisors and fellow co-workers to serve patients and other customers to the best of his/her ability.
Is professional in all actions and appearance
Ensure compliance with regulatory parameters
Uses resources wisely – as if they were one’s own.
Demonstrates understanding and ownership of how his/her role contributes to achieving the success of the Department and the Health System.
Demonstrates a personal commitment to ensuring a clean and safe working environment.
Anticipates patients’/customers’ needs and acts accordingly.
Works to enhance patient satisfaction
Assist patients and families
Analyzes problems from the customers’ point of view.
Honors patient/customer/employee confidentiality.
Seeks feedback on how to improve performance and offers constructive feedback, as well.
Applies learning for improved performance.
Presents self professionally & demonstrates professional behavior during interactions with others
Strives to understand and value differences in others’ race, nationality, gender, age, background, experience, and style.
PATIENT/ EMPLOYEE SAFETY ACCOUNTABILITIES
Patient Care Providers
Participates in Entity and Department wide initiatives for Patient /Employee safety
Demonstrates an awareness of patient/ employee safety when carrying out daily responsibilities of their position.
Validation of annual competencies required for the position
OPERATIONS
Essential Accountabilities
Area Preparation and Maintenance
Assists therapist with patient care
Regulatory Compliance: Ensures treatment area is compliant with federal, state and local regulatory standards and requirements, including JCAHO, Department of Health, funding agencies, FDA, HIPAA, HCFA, DPW and others.
Office Procedures
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education
High School Diploma required
Associate's Degree preferred
Work Experience
1 year of experience working in similar clinical setting preferred
Licenses / Certifications
BLS / CPR for a healthcare provider, per the American Heart Association required
GOOD SHEPHERD'S UNIVERSAL FLU PROGRAM
As a health-care provider, we have a professional and ethical obligation to protect our patients and residents from developing further complications.
GOOD SHEPHERD'S UNIVERSAL FLU PROGRAM
To protect our patients and residents, Good Shepherd requires influenza (flu) vaccinations for all Associates, licensed independent practitioners, contracted, agency and temporary employees, students and volunteers.
***Important Note: Good Shepherd Penn Partners is a drug and tobacco free work environment. As a result, candidates selected for employment may be subject to a drug screen test. Good Shepherd Penn Partners does require the COVID vaccination for all employees.***
Good Shepherd is an Equal Employment Opportunity employer and does not discriminate in its hiring or employment practices. All qualified applicants will receive consideration without regard to their race, color, creed, religion, national origin, age, disability, sex, sexual orientation, veteran status or any other characteristic protected by State or Federal law.