Therapy Aide & Front Desk Support

ivyhealth; Lansing (IL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Full benefits within first month

Generous PTO and paid holidays

Bonus incentive opportunities

Mentorship programs

Job summary

Ivy Rehab is seeking a Physical Therapy Aide to support our clinical and front desk teams. You will help maintain a clean, safe environment, assist with patient check-ins and copay collection, and coordinate with patients and families to ensure smooth visits.

This role is ideal for students or individuals pursuing exercise science or therapy-related fields who enjoy healthcare and helping others. Ivy Rehab offers mentorship, development opportunities, and a supportive workplace culture.

Qualifications

• Ability to work in a fast-paced clinic setting.
• Excellent written and verbal communication with patients and families.
• Strong time management and multitasking abilities.
• Proven customer service and patient care experience.
• Self-motivated with a proactive work attitude.
• Flexibility to work varied shifts, including weekends.

Responsibilities

• Assist front desk with answering phones, checking in patients, and collecting copays.
• Support clinic operations to keep equipment and spaces clean and safe.
• Communicate with patients and family members about appointments and care.
• Provide administrative support to therapists and clinicians as needed.

Skills

Fast-paced environment

Written & verbal communication

Time management

Customer service

Self-motivated

Flexible shifts

Job description

Ivy Rehab is seeking a Physical Therapy Aide to support our clinical and front desk teams. You will help maintain a clean, safe environment, assist with patient check-ins and copay collection, and coordinate with patients and families to ensure smooth visits.

This role is ideal for students or individuals pursuing exercise science or therapy-related fields who enjoy healthcare and helping others. Ivy Rehab offers mentorship, development opportunities, and a supportive workplace culture.