Therapeutic Solutions Specialist (Remote)

Orthofix; United States; Remote; USD 90,000 - 99,000; Full time

Job summary

Orthofix is seeking a Therapeutic Solutions Specialist to deliver field training for sales representatives and distributors on Orthofix devices in clinic and office settings, with a focus on bone growth stimulation products.

This role supports territory analysis, helps onboarding and coaching of sales personnel, and collaborates with Order to Cash teams, Compliance, and Medical Education to ensure effective product adoption across the Western U.S. remote territory.

Qualifications

• Full working knowledge of DME bone stimulation.
• Working knowledge of third party billing.
• Full working knowledge of insurance guidelines, Medicare and self-pay.
• Knowledge of BGS market and all product features and benefits.
• An exceptional level of technical competence with regard to product knowledge and use.
• A proven ability to explain and present clinical data to individuals or larger groups.
• Demonstrated product knowledge and expertise as measured by verifiable success.
• Demonstrated ability to train, coach and motivate others.

Responsibilities

• Provide field training to Orthofix sales representatives and distributors on device use and promotion.
• Assist in territory analysis and collaboration with Order to Cash teams (Order Entry, Insurance, Appeals, Patient Care Billing).
• Collaborate with Compliance, Clinical and Medical Education to ensure training quality.
• Support onboarding, training, coaching and evaluation of sales personnel.
• Facilitate annual product certification and participate in training modules.
• Maintain records per company policy and adhere to Integrity Advantage guidelines.

Skills

DME bone stimulation

Billing knowledge

Insurance guidelines

Medicare knowledge

Self-pay knowledge

Clinical data presentation

Sales training & coaching

Territory analysis

Communication

Education

Bachelor's degree preferred

Job description

Therapeutic Solutions Specialist

Location: Remote - United States

Time Type: Full time

Job Description

Why Orthofix?

Guided by our organizational values – Take Ownership | Innovate Boldly | Win Together – we collaborate closely with world-class surgeons and other partners to improve people’s quality of life. At Orthofix, we want team members who build relationships and share knowledge, challenge the status quo, and deliver results every day to help us achieve our vision to be the unrivaled partner in Med Tech.

Our global team of over 1,600 employees brings to market highly innovative, cost-effective, and user-friendly medical technologies that heal musculoskeletal pathologies for patients and the healthcare professionals who treat them. Looking to change people’s lives? Look no further.

**Territory covers Western half of the U.S. *Must live near a major airport**

POSITION SUMMARY:

This role focuses on providing field training to Orthofix sales representatives and distributors on the use of and promotion of Orthofix’s devices to healthcare providers in clinic and office settings. The position is responsible for assisting in the training, development, marketing and utilization of current and new distribution channels, which may include sales representatives and distributors as well as representatives from other Orthofix business units. The position will also support the sales representatives and distributors with territory analysis and by acting as a liaison with Orthofix’s Order to Cash team, with a strong emphasis on collaborating with Order Entry, Insurance Administrators, Appeals, Patient Care Billing Specialist, Customer Service, National Accounts, and Corporate Accounts. Additional collaboration and support would include working with Compliance, Clinical and Medical Education.

DUTIES & RESPONSIBILITIES: (essential functions of the position)

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

• This role is the expert on all aspects of bone growth stimulation. As a result, the qualified candidate will be well trained (initially and ongoing) to best carry out an effective consultative sales effort as the field expert.
• Continually develop technical and selling skills. Demonstrate proficiency in technical knowledge of the Orthofix stimulation market. Exhibit expertise and focused knowledge on Orthofix products and assist sales representatives in territory analysis and development.
• Execute directions and fulfill requests at the direction of the Director of Training and Education.
• Communicate with the Director of Training and Regional Vice Presidents on a consistent basis to discuss territory analysis, sales progress, challenges, necessary support and all topics regarding sales activity and performance.
• Assist sales representatives and distributors in efforts to call on physician offices and hospital accounts for the promotion and support of sales in partnership with Territory Mangers.
• Assist in on-boarding, training, coaching and evaluating sales personnel.
• Facilitate annual product certification
• Attend and fulfill all home office and online training modules. Participate as needed in sales training programs.
• Collaborate with Sales Administration: Order Entry, Insurance Administrators, Appeals Specialists, Patient Care Billing Specialists
• Collaborate with National Accounts and Corporate Accounts.
• Be accountable for all record keeping in accordance with company policy.
• Must Adhere to Orthofix Integrity Advantage compliance guidelines.

ESSENTIAL SKILLS, EXPERIENCE AND QUALIFICATIONS:

• Full working knowledge of DME bone stimulation
• Working knowledge of third party billing
• Full working knowledge of insurance guidelines, Medicare and self-pay.
• Knowledge of BGS market and all product features and benefits.
• An exceptional level of technical competence with regard to product knowledge and use
• A proven ability to explain and present clinical data to individuals or larger groups.
• Demonstrated product knowledge and expertise as measured by verifiable success and job stability in a related medical sales capacity or equivalent.
• Demonstrated ability to train, coach and motivate others based on the individual’s needs.
• Strong sales coaching skills.
• Bachelor's degree preferred with an ability to articulate, depth of thought, good judgment and decision making.
• A proven ability to effectively work in a changing environment.

SUPERVISORY RESPONSIBILITIES:

• N/A

PHYSICAL DEMANDS AND WORK CONDITIONS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be able to lift and transport products and literature and training materials on a regular basis.
• Lifting capacity approximately 20-30 pounds.
• Travel approximately 50% by plane, car, etc.
• Bending, stooping, turning, standing required daily.
• Extended standing during training classes.

The anticipated salary for this position is$94.500.00per year, plus bonus based on performance, and benefits.

DISCLAIMER

The duties listed above are intended only as representation of the essential functions of this position. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position. The job description does not constitute an employment agreement between the employer and employee and is subject to change at the sole discretion of the employer. Nothing in this document alters an employee’s at-will employment status.

We are committed to providing equal employment opportunities to all employees and applicants without regard to race (including traits historically associated with race, such as hair texture and protective hairstyles, including braids, locks, and twists), ethnicity, religion, religious creed (including religious dress and grooming practices), color, caste, sex (including childbirth, breast feeding, and related medical conditions), gender, gender identity or expression, sexual orientation, national origin, ancestry, citizenship status, uniform service member and veteran status, marital status, pregnancy, age (40 and over), protected medical condition (including cancer and genetic conditions), genetic information, disability (mental and physical), reproductive health decision-making, medical leave or other types of protected leave (requesting or approved for leave under the Family and Medical Leave Act or the California Family Rights Act), domestic violence victim status, political affiliation, or any other protected status in accordance with all applicable federal, state, and local laws.

This policy extends to all aspects of our employment practices including, but not limited to, recruiting, hiring, discipline, termination, promotions, transfers, compensation, benefits, training, leaves of absence, and other terms and conditions of employment.