Therapeutic Education Manager Rare Hematology , Pacific Northwest

卡湯晩; New Jersey; Remote; USD 90,000 - 120,000; Full time

Job summary

A leading global healthcare company is seeking a Therapeutic Education Manager for Rare Hematology. This remote role involves educating healthcare providers and patients about rare blood disorders, ensuring access to therapy, and maintaining compliance with regulations. The ideal candidate will have a BA/BS degree, strong communication skills, and experience in account management or patient education. Join us to make a real impact on patients' lives.

Benefits

Comprehensive rewards package

Health and wellbeing benefits

At least 14 weeks of parental leave

Company car through FLEET program

Qualifications

• 3-5 years of account management and/or patient education industry experience preferred.
• Previous commercial and/or clinical experience required.

Responsibilities

• Educate HCP staff on disease and product information.
• Engage with ITP and aTTP patients to educate on disease and product.
• Collaborate with field partners to reduce treatment barriers.

Skills

Excellent presentation skills

Empathetic listening skills

Technical skills

Education

BA/BS Degree

Advanced degree

Job description

Job Title: Therapeutic Education Manager Rare Hematology, Pacific Northwest

Location: Remote, USA - Seattle, Salt Lake City, Sacramento, Denver

About the Job

We are committed to significantly improving the health and lives of people with rare blood disorders around the world through groundbreaking science. We empower people with TTP and ITP to lead better lives and are passionate about supporting our communities and patients.

The Therapeutic Education Manager (TEM) is a key field-based member of the US Rare Blood Disorders Patient Services team. The TEM provides disease and product information and ongoing support, when appropriate, to ITP and aTTP patients.

The TEM establishes and maintains a strong working relationship with relevant HCP staff to provide education to ensure a seamless experience for patients. He/she is a subject matter expert on disease state, product, administration, and services.

The TEM works collaboratively with cross-functional team members to facilitate timely and ongoing access to therapy.

The TEM must also ensure full compliance with all corporate and industry policies and legal and regulatory requirements for all field activities.

We are an innovative global healthcare company, committed to transforming the lives of people with immune challenges, rare diseases, blood disorders, cancers, and neurological disorders. From R&D to sales, our talented teams work together, revolutionizing treatment, continually improving products, understanding unmet needs, and connecting communities. We chase the miracles of science every single day, pursuing progress to make a real impact on millions of patients around the world.

Main Responsibilities:

HCP Site Education (40%)

• Educate staff on disease, product, procurement, administration, and support services in accordance with approved resources post-prescription and/or shipment.
• Educate healthcare providers to ensure they are well informed prior to treating prescribed patients with approved resources.
• Develop and maintain account plans to support ongoing education. Utilize CRM to manage territory and record activities.
• Conduct educational programming with HCP staff utilizing approved resources.

Patient Assistance (20%)

• Ensure the patient is well educated and does not face unnecessary barriers to therapy.
• Communicate any treatment barriers to the prescriber/office staff.
• Collaborate with field partners to reduce overall cycle time for prescribed patient starts.
• Collaborate cross-functionally with other field-based teams and case managers to support patient access, enrollment, and adherence to prescribed therapy.

Patient Education (40%)

• Engage with ITP and aTTP patients to educate on disease and product using approved resources.
• Conduct branded and unbranded patient education programs (live and virtual) for ITP and aTTP patients using approved resources.
• Support ongoing adherence to prescribed therapy.
• Identify opportunities to further support the ITP and aTTP communities, including representing Sanofi at local patient events.
• Maintain accurate and timely documentation of patient engagement within the CRM system.

About You

Knowledge, Skills & Competencies:

• Communicate treatment barriers to prescribers/office staff.
• Excellent presentation skills.
• Experience with medical and pharmacy benefit products.
• Empathetic listening skills.
• Language requirements: English required; bilingual Spanish preferred.
• Technical skills to navigate and learn multiple complex platforms effectively.

Qualifications:

• BA/BS Degree is required, with a nursing or clinical background preferred; an advanced degree is a plus. The TEM is not the patient's medical professional and must not be involved in care decisions or provide medical advice. Patients should always be referred to their provider for medical advice.
• Previous commercial and/or clinical experience (hospital or home health) is required.
• Experience in Rare Disease, Hematology/Oncology, Apheresis is preferred.
• 3-5 years of account management and/or patient education industry experience preferred.
• Previous product launch experience is preferred.
• Ability to meet hospital credentialing requirements.

Requirements of the Job:

• Ability to travel up to 60% within a territory; additional travel for meetings, trainings, and programs as necessary.
• Ability to work occasional weekends and evenings for conferences, events, and other business needs.
• Valid Driver’s License.

Why Choose Us?

• Bring the miracles of science to life alongside a supportive, future-focused team.
• Discover opportunities to grow your talent and advance your career, whether through promotions or lateral moves, at home or internationally.
• Enjoy a comprehensive rewards package recognizing your contribution and impact.
• Access health and wellbeing benefits, including healthcare, wellness programs, and at least 14 weeks of gender-neutral parental leave.

This position is eligible for a company car through the FLEET program. Candidates must complete all safety training and maintain an acceptable driving record.

Sanofi Inc. and its U.S. affiliates are Equal Opportunity and Affirmative Action employers, committed to a diverse workforce. All qualified applicants will receive consideration without regard to protected characteristics.

#GD-SG
#LI-GZ
#LI-Remote
#vhd

All compensation will be determined based on experience. Employees may participate in company benefit programs. Additional benefits information can be found here.