Therapeutic Case Planner (Safe Way Forward)

Children's Aid; New York (NY); Hybrid; USD 66,000 - 70,000; Full time

Job summary

Children's Aid in New York, NY is seeking a Therapeutic Case Planner to support families affected by IPV. You will assess safety, develop intervention plans, and help families activate change to stabilize and protect children.

You will maintain a caseload of 10-11 families, conduct home visits, provide crisis intervention and advocacy across child welfare, benefits, health care, and legal systems. A Master’s in social work is required.

Qualifications

• Master’s degree in social work or a related field.
• Experience providing services to families affected by IPV preferred.
• Training and experience in trauma work preferred.

Responsibilities

• Understand and promote the organization’s Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures.
• Maintain a caseload of 10-11 families with a minimum of two face‑to‑face contacts per month.
• Attend all SWF/ ACS/ Outside trainings as required.
• Successfully complete TF-CBT training.
• Utilize TF-CBT skills to assist families in dealing with their trauma.
• Provide advocacy in the child welfare, public benefits, law enforcement, and legal/family court system.

Skills

Empathy and listening

Crisis intervention

Communication skills

Trauma-informed care

Education

Master’s degree in social work

Job description

Salary

$66,300-$70,000/yr

Position Summary

The Therapeutic Case Planner will assist parents who have been affected by IPV in addressing any barriers to their children’s health, safety, and well‑being, so that families can stabilize, strengthen, and reduce the need for future involvement with the child welfare system. The Therapeutic Case Planner’s primary responsibilities are to make safety‑focused assessments of child and family functioning, develop intervention plans, and help families to activate change in their situations. An array of supportive services and advocacy help parents affected by IPV establish safe, stable, and nurturing homes for their children and families. The Therapeutic Case Planner will report to a Program Supervisor.

Essential Duties

• Understand and promote the organization’s Mission, Vision, and Core Values to ensure alignment with organizational policies and procedures.


• Maintain a caseload of 10-11 families with a minimum of two face‑to‑face contacts per month.


• Attend all SWF/ ACS/ Outside trainings as required.


• Successfully complete TF-CBT training.


• Utilize TF-CBT skills to assist families in dealing with their trauma.


• Conduct joint home visit and establish disposition in collaboration with SWF team Therapist.


• Conduct ACS Domestic Violence Screening Tool and complete program intake in collaboration with SWF Therapist.


• Use screenings tools as appropriate to assess family members.


• Provide services including crisis intervention, supportive counseling/education, ongoing safety assessments and re‑assessments.


• Provide advocacy in the child welfare, public benefits, law enforcement, and legal/family court system.


• Assist with obtaining services including, but not limited to: safe housing, public benefits, emergency financial assistance, health care, mental health services, substance abuse services, educational services, legal advocacy and representation, parenting support, and other needed general case management services.


• Be responsible for maintaining up‑to‑date progress notes, completing Family Assessment and Service Plans, inputting contact data into PROMIS system, and any other documents as required.


• Assist clients in applying for emergency financial assistance through the New York Times Neediest cases fund, in collaboration with The Children’s Aid Society’s Office of Client Advocacy.


• Accompany clients to appointments related to accessing services.


• Collaborate with and make referrals to appropriate service providers for case coordination.


• Participate in individual and group supervision as schedule; in team and all‑staff meetings; and other professional development activities, including training and workshops.


• Schedule and participate in Family Team Conferences and Service Termination Conferences for all cases on caseload.


• Be available by phone 24/7 or as needed to respond to client crises. This includes ability to conduct sessions on weekends as needed, to accommodate client availability.


• Ability to work flexible hour, including working remotely in the field, community or various CA offices to meet the needs of families and improve efficiency and management of time and resources.


• Perform other duties as assigned.

Minimum Qualifications

• Master’s degree in social work or a related field required (license eligible preferred).


• Experience providing services to families affected by IPV preferred.


• Experience or education in trauma work preferred.


• Training and experience working with NYC ACS child welfare involved families preferred.

Key Competencies

• Knowledge of the New York City domestic violence service system, public benefits, child welfare, legal and housing systems.


• Strong engagement skills and experience working with children, teens, parents, or families.


• Commitment to working in a strengths-based framework with at‑risk families and youth.


• Excellent oral and written communication skills.

It is the policy of Children’s Aid to provide equal employment opportunity to all employees and applicants for employment and is dedicated to maintaining a work environment that is free from harassment and discrimination.

Children’s Aid will not tolerate discrimination, harassment, or retaliation on any basis, including race, creed, color, national origin, ethnicity, alienage or citizenship status, gender/sex (including pregnancy), disability, religion, source of income, sexual orientation, gender identity or expression, age, familial status, caregiver status, military status, marital or partnership status, status as a victim of domestic violence, sexual violence or stalking, predisposing genetic characteristics, arrest or conviction record, credit history, unemployment status or any other characteristic protected by federal, state or local law.

Children’s Aid is committed to complying with applicable state and local laws governing non‑discrimination in employment.

This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Children’s Aid will conduct a prompt and thorough investigation of all allegations of discrimination, harassment, retaliation, or any violation of the Equal Employment Opportunity Policy in a confidential manner and will take appropriate corrective action, if and where warranted.

Children’s Aid prohibits retaliation against employees who provide information about, complain about, or assist in the investigation of any complaint of discrimination or violation of the Equal Employment Opportunity Policy.

The incumbent is expected to work a schedule, whether in‑person or hybrid, as determined by the department's needs to facilitate effective collaboration with the team. This flexibility is essential for maintaining seamless communication, fostering teamwork, and ensuring the smooth operation of the department's processes. The position's requirements are subject to periodic review and adjustment based on organizational needs and changes in work dynamics.