Theme Park VIP Tour Guide

Canada's Wonderland; Jackson (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

An exciting opportunity awaits as a VIP Tour Guide at a leading amusement park. This role involves directly assisting guests, ensuring they have an unforgettable experience while exploring the park. As a friendly and knowledgeable guide, you'll answer questions, manage tours, and maintain a positive atmosphere. The position requires adaptability to changing conditions and a commitment to guest satisfaction. Join a vibrant team dedicated to providing fun and memorable experiences, and enjoy perks like free food and exclusive events. If you thrive in dynamic environments and love making people happy, this role is perfect for you!

Benefits

Free Food for Holidays

Exclusive Rides Parties

Scholarship Opportunities

Professional Development

Complimentary Tickets

In-Park Discounts

Qualifications

• Must be at least 18 years old and knowledgeable of the park.
• Ability to communicate effectively in English, bilingual is a plus.
• Must have reliable transportation and a positive attitude.

Responsibilities

• Assist guests with front of the line access and provide information.
• Work as an ambassador for the park to private groups and families.
• Complete required paperwork after tours and maintain guest privacy.

Skills

Effective Communication

Attention to Detail

Positive Attitude

Multi-tasking

Knowledge of the Park

Education

High School Diploma or equivalent

Job description

Directly assist their guests with front of the line access for rides, food, and shows while ensuring an upbeat, exciting, once in a lifetime experience. They will look to you for their questions. They will expect you to know all the answers – and if you don’t at least you’ll know where to find them. The VIP Tour Guide is knowledgeable about the park and its many options to enhance the guest experience. You will become a group’s “best” friend for a day. Additionally, you may be required to perform the duties of the position in varied weather conditions.

Key Duties and Responsibilities:

1. The VIP Tour Guide will be an ambassador for the park to private groups and families.
2. Assist the VIP Coordinator with any additional Hospitality/Tours.
3. The VIP Tour Guide is expected to be full-time during the season, and to be able to work in other areas of the Rides Department in the absence of a Tour.
4. Always work with a smile by interacting with guests in a fun, informative and respectful way.
5. Greet guests upon arrival to theme park.
6. Adhere to all Six Flags and departmental policies, including but not limited to attendance, punctuality and grooming guidelines.
7. Develop a positive relationship with all in-park departments.
8. Display a commitment to our guest privacy by refraining from discussing the specific guests who are hosted during a VIP Tour.
9. Complete all required paperwork for the tour after the tour has ended and submit to VIP Senior Supervisor.
10. Demonstrate adaptability to the ever-changing needs of our operation and the plans of our Guests.

Skills and Qualifications:

1. Must be at least 18 years old.
2. Must be knowledgeable of the park.
3. Must be able to work a flexible schedule, possibly working long hours, including nights, weekends and holidays.
4. Must have the ability to communicate effectively in the English language, including the ability to read, speak, and understand the English language. Bi-lingual is helpful, but not required.
5. Must have regular and predictable attendance with reliable transportation.
6. Must always have a positive attitude.
7. Must have a strong attention to detail with the ability to multi-task.

Physical Demands:

1. Must be able to sit, stand, walk, or maintain continuous movement for extended periods of time.
2. May be required to lift and carry 25lbs over 25 feet over various surfaces.
3. Must be able to climb stairs carrying up to 25 lbs.
4. May be regularly exposed to wet and/or humid conditions and outdoor weather conditions including extreme cold or heat.

Note: This job description is not intended to be all inclusive. Associates may perform other related duties as required, meeting the ongoing needs of the company.

Six Flags Entertainment Corporation is North America’s largest regional amusement-resort operator with 27 amusement parks, 15 water parks and nine resort properties across 17 states in the U.S., Canada and Mexico. Focused on its purpose of making people happy, Six Flags provides fun, immersive and memorable experiences to millions of guests every year with world-class coasters, themed rides, thrilling water parks, resorts and a portfolio of beloved intellectual property such as Looney Tunes, DC Comics and PEANUTS.

What's in it for you?

1. Free Food for Memorial Day, Fourth of July and Labor Day.
2. Exclusive Rides parties for all employees.
3. Scholarship Opportunities.
4. Professional Development.
5. Complimentary tickets.
6. In-Park discounts and more!

Other Functions: All other duties assigned or necessary to support the park as a whole. While this job description is intended to be an accurate reflection of the requirements of the job, management reserves the right to add or remove duties when circumstances (e.g., emergencies, changes in workload, rush jobs, or technological developments) dictate.

Six Flags is an Equal Opportunity Employer and supports a Drug Free Work Place.