TheHive Looking for Telecommunications & Network Analyst at Remote

TheHive; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

An established industry player seeks a Telecommunications & Network Analyst to provide specialized technical support and implement innovative solutions. This role is crucial for maintaining service reliability across all company networks. The ideal candidate will thrive in a dynamic environment, showcasing strong analytical and organizational skills while working independently and collaboratively. With a focus on developing best practices and resolving incidents efficiently, you will play a key role in ensuring the integrity of systems and data. If you are ready to make a significant impact in a fast-paced setting, this opportunity is perfect for you.

Qualifications

• 3-5 years of experience in telecommunications and network analysis.
• Bachelor’s degree in Business, Finance, or Communications required.

Responsibilities

• Provide technical support for network architecture and communications hardware.
• Implement and support diverse technology across company networks.

Skills

Telecommunications Skills

Network Architecture

Network Routers and Switches

Network Firewalls

Voice Systems

Analytical Skills

Attention to Detail

Organizational Skills

Education

Bachelor’s Degree in Business

Bachelor’s Degree in Finance

Bachelor’s Degree in Communications

Tools

SharePoint

Job description

Responsibilities for Telecommunications & Network Analyst:

• The Telecommunications & Network Analyst is responsible for providing specialized technical support commensurate with acquired telecommunications skills required during the conception, planning and design of technical solutions to satisfy business needs.
• The Telecommunications & Network Analyst will report to a manager, although, depending on the nature, size and duration of a project, the incumbent may also be reported temporarily to a Communications Project Manager in a matrix environment.
• Must be able to work independently to accomplish tasks.
• The scope of communications includes network architecture, communications hardware and software, networking applications, network management, planning and management of financial budgets, communications products and services.
• Responsible for implementing and supporting a diverse and wide range of technology, encompassing all the company’s networks in all branches in the region, maintaining service reliability and availability in line with Service Level Agreements requirements consistent with strategic objectives.
• Procedures and policies, based on experience and industry best practice, will be developed to quickly resolve all incidents and introduce cost-effective structural remedies to permanently fix problems while maintaining confidentiality, availability, and integrity of all systems, networks, and data.
• Knowledge of banking products, procedures, business practices and customer expectations is a must to gauge the effect of change on service delivery.
• Experience with support and deployment of all or subset of network routers and switches, network firewalls, voice systems required.
• Ensure proper information is available and always current in all appropriate, and possibly multiple, locations, including SharePoint administration and coordination with other repository owners.
• Collect and diagnose sample products that indicate quality issue, locate the component or identify the process causing the issue with root cause and preventive action plans if applicable, and document findings for management review.
• Create and provide testing and repair procedures to service operation for known quality issues and monitor reliability of the products in the field.
• Provide easily understandable illustrations and wordings for diagnosis related service information bulletins originally sent from counter partner for more efficient and effective repair process.

Qualifications:

• 3 to 5 years of experience
• Bachelor’s Degree in Business, Finance, Communications or any equivalent
• 2+ years of experience in Financial Services / Financial Communications
• Thorough understanding of communications principles and practices
• Understanding of financial/investment industry is a plus
• Has a can do attitude and a sense of urgency in this rapidly changing environment
• Thrive in a fast-paced, deadline-driven environment with ability to work collaboratively and individually
• Strong organization, attention to detail and analytical skills

Job Type: Contract

Salary: ₹50,000.00 – ₹100,000.00 per month

Schedule:

• Monday to Friday
• Night shift
• US shift